Are you the sort of person who can chat to a customer, solve a problem, juggle ten tasks and still remember where you left your coffee?
Do you enjoy building relationships, spotting opportunities and making things happen behind the scenes?
Are you a confident communicator who enjoys working with customers, keeping things organised and helping ideas turn into results?
We’re looking for an energetic and proactive Sales Coordinator to join the Kiverco team.
This is a varied commercial role for someone who combines excellent organisation with creativity, strong communication skills and a genuine interest in sales and marketing.
You’ll help coordinate customer enquiries, support the sales team, maintain CRM records, prepare proposals and sales materials, assist with campaigns and identify opportunities to strengthen customer relationships and support business growth.
You could be a great fit if you are:
✅ Energetic, ambitious, and self-motivated
✅ Organised, proactive and detail-focused
✅ A confident communicator and relationship builder
✅ Creative, curious and solution-focused
✅ Commercially minded with a can-do attitude
✅ Passionate about sustainability and making a difference
With more than 30 years’ experience, Kiverco designs, manufactures and installs recycling plant solutions for customers around the world. This role offers the opportunity to build your career within a growing international company that is helping customers recover more valuable materials and reduce waste sent to landfill.
waste sent to landfill.
You’ll benefit from:
- The opportunity to contribute to genuine environmental progress
- Career development and progression opportunities
- Exposure to international customers, dealers and projects
- A supportive, ambitious and growing team
- A varied role where your ideas and initiative will be valued
- A competitive salary and benefits packageJob Purpose:
The Sales Coordinator supports commercial activity across sales, customer service, dealer support and project administration. The role acts as a key link between customers, dealers, the external sales team and internal departments, ensuring enquiries, CRM records, sales activity, proposals and project updates are managed accurately and efficiently from enquiry to completion.
Duties & Responsibilities:
- Act as a key contact for customers, dealers and the external sales team, coordinating communication with internal departments and providing timely, professional support.
- Build strong customer and dealer relationships, resolve or escalate enquiries, support customer service improvements and follow up on satisfaction surveys.
- Track enquiries and sales opportunities from first contact to completion, keeping customers and sales personnel updated on project status, quotations and delivery schedules.
- Occasionally attend customer meetings, exhibitions or dealer visits with the sales team or independently.
- Manage HubSpot, ERP, customer records, mailing lists, forms, sales databases, electronic filing and document management systems, ensuring information is accurate and up to date.
- Log and assign enquiries to the relevant sales representative, monitor follow-up and produce CRM, sales pipeline, customer list, performance and lead tracking reports.
- Research prospective customers and dealers, support lead generation, prepare qualified lead lists, conduct initial qualification calls where appropriate and monitor opportunities.
- Assist with quotations, dealer agreements, tenders, proposals, sales documentation and project administration from enquiry to completion.
- Coordinate with internal teams to ensure technical, commercial, pricing, specification and delivery information is accurate, approved and submitted on time.
- Support Project Managers with project handover and delivery administration.
- Coordinate sales & marketing activity in line with the agreed plan, including campaigns, exhibitions, promotions and customer demonstrations.
- Update website content with product information, case studies, images and downloadable resources.
- Create and maintain sales literature, brochures, presentations, promotional materials, simple graphics and collateral using Canva or approved tools.
- Maintain dealer portals and prepare dealer information packs, sales support documentation, dealer communications, technical documentation, product information and translated materials.
- Coordinate event and exhibition logistics, including stand materials, travel, accommodation, marketing materials, lead capture documentation and post-event sales follow-up.
- Liaise with Sales, Engineering, Production, Project Management and After Sales teams, ensuring technical information in marketing literature, datasheets and videos is accurate.
- Attend internal sales and project meetings and maintain organised SharePoint, OneDrive and digital filing systems with version control.
Knowledge, Skills & Experience Required:
- Excellent customer service and relationship management skills.
- Strong organisational, administrative and communication skills.
- Experience using CRM systems such as HubSpot.
- Good working knowledge of Microsoft Office.
- Experience supporting sales activity.
- Ability to manage multiple priorities and deadlines with strong attention to detail.
- Team player who can work across departments and take a proactive, self-motivated approach.
- Experience using ERP systems.
- Knowledge of email marketing platforms, website updates and digital content management.
- Experience managing social media activity.
- Canva or similar graphic design software experience.
- Experience preparing tenders or commercial proposals.
- Knowledge of SharePoint or OneDrive document management.
- Experience in manufacturing, engineering or technical products.
Ready to help turn waste into opportunity?
Benefits:
- Company pension
- Employee discount
- Flexitime
- Private medical insurance
Work Location: In person
