Company Overview
DIY-Kitchens is the world's biggest online kitchen retailer, with three world-class, state-of-the-art manufacturing sites in Yorkshire. We've been manufacturing kitchens since 1982 and pride ourselves on producing stunning, high-quality kitchens that are built to last.
We're rated "Excellent" on Trustpilot and have been awarded "Best Rated Kitchen Brand" by Which? magazine. With over 700 colleagues, we're continuing to grow and are looking for motivated individuals to join our team and build a rewarding career with us.
Please note: You must be available for 2 weeks' training at our site in Pontefract.
Immediate starts available.
Main Responsibilities
- Preparing accurate kitchen quotations based on customer measurements, and requirements.
- Comparing competitor kitchen quotes with DIY Kitchens' pricing to demonstrate customer savings and value.
- Reviewing kitchen designs to ensure quotations are complete, accurate, and commercially competitive.
- Liaising with customers by phone and email to clarify requirements and answer quotation-related queries.
- Working closely with internal departments to ensure quotes reflect current products, pricing, and availability.
- Identifying opportunities to maximise value while meeting customers' budgets and expectations.
- Managing multiple quotations simultaneously while maintaining excellent attention to detail and turnaround times.
- Providing outstanding customer service throughout the quotation process to support customers in making informed purchasing decisions.
About You
- Previous experience preparing kitchen quotations or working within the kitchen industry is essential.
- Experience interpreting kitchen plans and layouts.
- Strong numerical skills with excellent attention to detail.
- Confident using computer systems.
- Excellent communication skills, both written and verbal.
- Ability to prioritise workloads and manage multiple quotations efficiently.
- Commercial awareness with the ability to identify value and cost-saving opportunities.
- Positive attitude with a customer-focused approach.
Benefits
- Remote working (no commuting costs or travel time).
- Permanent contract.
- Weekly pay.
- Pension scheme.
- Comprehensive 2-week training programme.
- Company laptop and phone provided.
- Opportunity to join one of the UK's leading kitchen manufacturers with excellent career development prospects.
Shift Pattern: Monday to Friday - hours can be discussed to suit (8am until 4pm, 9am until 5pm or 10am until 6pm).
Job Types: Full-time, Permanent
Pay: £14.50 per hour
Experience:
- Kitchen Manufacturer: 1 year (preferred)
- Kitchen Quotation: 1 year (preferred)
- Kitchen Planning: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: Hybrid remote in Featherstone WF7 6EP
