The closing date is 29th Jun 2026
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Job summary
We are seeking a full-time Administrator to join the Central Community Mental Health Team at College Keep.
Central CMHT offers secondary care for adults aged 18-65 with severe & enduring mental health issues. This post will be part of an established admin team who support clinicians & consultants with day-to-day activities & provide a compassionate & professional service to our clients. With a focus on staff wellbeing, we provide an inclusive, supportive place of work where you can grow & develop.
If you enjoy a fast-paced environment, can stay calm under pressure, are able to multitask & prioritise, & have a flexible approach to work, we would love to receive your application.
For further information about the post, or if you would like to have an informal discussion or visit, please contact Lynsey Lewis, Admin Manager, on 02382 310726.
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Main duties, tasks & skills required
We are looking for a self-motivated, enthusiastic & organised individual that can work well in a busy environment with conflicting demands. You will be a good team player, have a can-do attitude, & be able to show initiative.
We provide a patient-focused service, therefore you will enjoy communicating & have a respectful, caring manner. You will be dealing with high call volumes & will need the capacity to manage complex, sensitive & confidential information.
You will have strong admin skills & high attention to detail. IT knowledge & skills are essential as you will be using various Microsoft applications; Excel, Word & Outlook, as well as our EPR system RIO (training will be given). A good standard of literacy & numeracy is required, along with the ability to maintain accurate records.
Please review the attached JD and PS for a full description of the duties involved in this post. We highly recommend you review the essential and desirable skills and experience required and use it when completing the application.
Brief overview of the key elements:
Providing first point of contact to service users
Dealing with incoming emails
Reception duties as required
Providing administrative support to the wider clinical team
Processing referrals
Booking and amending appointments
Typing of clinical correspondence
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About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
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Job description
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
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Person specification
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Qualifications
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Essential
GCSE English and Maths Level 4/C or above, or a good standard of general education.
RSA II or equivalent experience in typing/word processing.
To be competent in a range of computer software.
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Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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For help with your application, contact:
Lynsey Lewis
[email protected]
02382310726
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Pay scheme
Agenda for Change
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Band
Band 3
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Salary
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£25760.00 to £27476.00 Yearly
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Contract
Permanent
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Working pattern
Full-Time
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Reference number
348-SSW-11694
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Job locations
College Keep
4-12 Terminus Terrace
Southampton
Hampshire
SO14 3DT
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Attachments
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Job Description
B3 Admin Secretary.docx – 145KB Opens in a new window
Converted File B3 Admin Secretary.docx.pdf – 206KB Opens in a new window
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Additional document 1
EmployeeBenefits_hiowh_v1-compressed_3.pdf – 1001KB Opens in a new window
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