Excellent opportunity for an Optical Assistant to join our growing franchised store of Boots Opticians in Rickmansworth, in delivering great customer care to all our patients.
Boots Opticians is one of the leading optical chains in the UK. We’re all about enriching the lives of every person who walks through our door; including yours. You’ll join a culture where everyone is friendly and passionate in placing the customer at the heart of all our decisions whilst thriving in delivering the best experience possible.
We are committed to providing a high standard of care to our customers, recommending products to aid their health and lifestyle. We are looking for someone who is enthusiastic and dedicated to providing a high level of customer service.
Key Responsibilities include:
- Building great rapport with customers by listening and understanding their needs
- Helping our customers find the perfect products tailored to their lifestyle and prescription requirements
- Attention to detail when ordering and dispensing of glasses and contact lenses
- Providing aftersales support through repairs, adjustments and problem solving
- Working together as part of a strong team with the Optometrist
- Relevant operational and administrative tasks associated with the running of a store
About you
You love working with people and enjoy working as part of a team, after all our people are at the heart of all that we do.
You build rapport with customers naturally, welcoming them into our store with a big smile.
You are a keen listener and will be able to articulate our offers and promotions and help our customers find their perfect eye wear products through choosing and dispensing of glasses, contact lenses and other associated products.
You have a can do, positive attitude and are passionate and enthusiastic about delivering fantastic customer service and leaving a positive long-lasting impression.
You have an appetite for learning. You will enjoy learning about new products and as well as already understanding and keeping up to date with brands as well as technical and regulatory aspects of the role.
Previous Optical experience is not essential
Our Benefits.
- Competitive salary and pension scheme
- One of the best staff discounts in the UK
- Holidays plus bank holidays with opportunity to purchase more
- Additional flexible benefits that allows you to create a package that best suits your individual needs including cycle to work schemes, childcare vouchers, retail shopping discounts, cinema and restaurant discounts, and much more.
- Excellent opportunities to develop and career opportunities across Boots Opticians, Retail and Pharmacy.
Job Types: Full-time, Permanent
Pay: From £25,000.00 per year
Benefits:
- Childcare
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Store discount
Work Location: In person
