Partnerships & Referrals Manager – Supported Living
Location:
London
Reports to:
Managing Director
About Us
We are a growing Supported Living provider based in London, delivering high-quality, person-centred support to adults with complex needs, learning disabilities, mental health needs, Substance Misuse and Autism. We are now seeking an ambitious Partnerships & Referrals Manager – Supported Living to help expand our services, build strong partnerships, and secure new contracts.
Role Overview
The Partnerships & Referrals Manager will be responsible for driving growth by securing new supported living contracts, developing relationships with local authorities, housing associations, NHS commissioners, case managers, and other referral partners across London.
This is a results-driven role suited to someone with experience in health and social care commissioning and provider growth.
Key Responsibilities
- Identify and secure new supported living opportunities across London boroughs
- Build and maintain strong relationships with:
- Local authority commissioners
- Social workers and placement teams
- NHS and ICB contacts
- Housing associations
- Case managers and private referrers
- Lead tender applications, framework bids, and proposal submissions
- Monitor London borough framework opportunities and DPS systems
- Develop marketing and outreach strategies to increase referrals
- Represent the company at networking events and sector meetings
- Support mobilisation of new contracts in collaboration with operations
- Maintain a pipeline of potential opportunities and report on growth targets
Essential Experience
- Proven experience in business development within Supported Living or Health & Social Care
- Strong understanding of local authority commissioning processes in London
- Experience submitting tenders and framework applications
- Established relationships within London boroughs (highly desirable)
- Strong negotiation and communication skills
- Ability to work independently and drive results
Desirable
- Knowledge of CQC regulations and supported living compliance
- Experience growing services across multiple boroughs in London
- Understanding of housing partnerships in supported living
KPIs / Performance Measures
- Number of new referral relationships established
- Contracts/frameworks secured
- Occupancy rates increased
- Revenue growth generated
- Tender success rate
Salary
£45,000 – £65,000 (depending on experience)
- Performance bonus / commission for contracts secured
Why Join Us?
- Opportunity to shape the growth strategy of an ambitious provider
- Flexible working
- Performance-based incentives
- Direct impact on expanding quality care services across London
Pay: £45,000.00-£65,000.00 per year
Experience:
- Business development: 1 year (preferred)
Work Location: Hybrid remote in London E7 9AD
