Job Title: Credit Controller
Location: Eltham
Salary: up to £37,000 dependent on experience
Are you a proactive Credit Controller who enjoys building strong relationships, resolving queries and keeping cash collection on track? Join our friendly Finance team in Eltham, with the potential for hybrid working.
Who are Baily Garner?
With nearly 50 years of experience, Baily Garner LLP is a leading multidisciplinary construction consultancy with over 300 employees and offices in Eltham, Manchester, and Birmingham-delivering national coverage. We provide a full suite of services including Architecture, Building Surveying, Quantity Surveying, Project Management, M&E Engineering, Sustainability Consulting, and more.
Our purpose is to positively impact people's lives. We achieve this by delivering exceptional service and creating opportunities that make a real difference-for our clients, end users, our people, and the planet.
Role Information
Own and manage the credit control function and aged receivables ledger.
Issue client statements and follow up outstanding balances promptly.
Work with internal teams to resolve debtor queries and remove payment barriers.
Manage overdue and high-risk accounts, agreeing clear actions to maximise cash collection.
Build strong relationships with clients, Partners, Directors and Project Teams.
Provide updates at cash collection meetings, highlighting risks, actions and progress.
Maintain accurate debtor records and produce clear collection reports.
Use systems and process improvements to support efficient cash collection.
Essential skills/qualifications
Previous experience in credit control, accounts receivable or cash collection.
Confident managing debtor ledgers, overdue accounts and collection priorities.
Strong communication and negotiation skills, with a professional but firm approach.
Able to build positive relationships with clients and internal stakeholders.
Organised, proactive and comfortable working to collection targets.
Confident using Microsoft Office, particularly Excel.
In return, we offer a competitive package, supportive working environment and opportunities to develop your accountancy career. Our benefits include:
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Flexible working hours (choice of start and finish times based around a 7.25 hour working day, core hours between 10am-4.15pm) 36.25 hours per week
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Hybrid working (potential to work from office and home)
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Medicash health plan (money back on your dental, optical, physio appointments and more)
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Life assurance cover (four times annual salary) for all colleagues.
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In-house mental health first aiders
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Pay reviews twice a year
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25 days annual leave + bank holidays
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Birthday leave
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Buy/sell annual leave
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Long-service leave
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Scottish Widows pension and salary sacrifice (4.5% contribution matched)
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Professional development scheme
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Sponsorship of professional fees
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2 paid corporate social responsibility days
If you are ready to take the next step in your accountancy career, we would love to hear from you. Please apply with your CV and a covering letter/email outlining your suitability for the role.
Baily Garner LLP are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity/paternity needs.
We are committed to ensuring a fair and inclusive recruitment process. If you require any reasonable adjustments to be made at any stage, please let us know.
Example: If you need additional time for assessments, require materials in an alternative format, or need a different interview setting, please inform us, and we will make the necessary arrangements.
