Job Description
At Blue Business Water, we're more than just a utility provider — we’re a team dedicated to delivering efficient, transparent, and sustainable water services to businesses across Scotland. As we grow, we're seeking a Credit Controller to help us maintain strong financial foundations while supporting our customers with care and professionalism.
Why work with us?
Scale With Us : We’re expecting a big 2025 as our customer base and employee number continue to grow. We welcome people into Blue Business Water who would like to contribute to innovative solutions, help drive impactful growth, and transform the future of energy together.
Our Culture : Collaborative, innovative and inclusive, emphasising growth, transparency, and delivering exceptional service to our customers.
Your Voice Matters : We value ideas, encourage open dialogue, and empower everyone to contribute to meaningful change.
Responsibilities
- Managing a portfolio of customer accounts to ensure timely payment of bills.
- Proactively contacting customers via phone, email, and written correspondence.
- Investigating and resolving invoice queries and discrepancies.
- Working closely with the billing, customer service, and finance teams.
- Monitoring aged debt and escalating issues where necessary.
- Keeping accurate records of all communications and payment agreements.
Qualifications and Experience
- Proven experience in credit control is essential.
- Strong communication and negotiation skills.
- Ability to manage workloads and prioritise tasks effectively.
- Comfortable working with financial systems and Excel.
- Knowledge of the utilities or water sector is a plus, but not essential.
- A team player with a positive and proactive mindset.
What’s in it for you?
- Salary of up to £27,000.00 depending on experience.
- Join a growing company with fantastic plans for the future and natural progression opportunities.
- Salary progression based on performance.
Job Type: Full-time
Pay: Up to £27,000.00 per year
Work Location: In person
