We are currently seeking an experienced Support Worker, at Band 4 to work within our Child and Adolescent Mental Health Services (CAMHS) Crisis, Assessment & Treatment Team via a Bank Contract, based in Radlett. You will be joining our Temporary Staffing Team within HPFT - Hertfordshire Partnership University NHS Foundation Trust.
The post holder will assist in the supportive interventions for young people who are experiencing a crisis. They will also provide support, guidance and psycho education to care givers as part of an ‘empowering parents’ approach. The support worker will provide this care under the direction of the
Children Crisis Assessment & Treatment Team (C-CATT) Multidisciplinary Team (MDT). Due to the nature of the role, the support worker will regularly work alone without direct supervision for part of the span of duty and will be required to travel across the county to see young people and families in the community.
HPFT provides services for service users with mental health, learning disability and children’s and adolescent mental health problems. Applicants should have some experience of working in a healthcare setting.
HPFT has a range of healthcare settings across the County and therefore access to a car would be beneficial unless you have a disability as defined by the Equality Act 2010 which prevents you from driving
Update the C-CATT crisis coordinator and MDT of the young person’s progress and observations of changes in their mental health and ensure these changes are documented on the electronic record
Regularly meet with supervisor and/or line manager to ensure the post holder is supported to carry out the demands of the post
Ensure that all care services provided are offered without prejudice regardless of age, creed, gender and ethnicity
Be aware of diverse cultural and ethnic needs and facilitate appropriate support and care
The post holder will also have the opportunity to assist with and/or run both virtual and face to face group sessions on topics like self-harm / safety at home / mindfulness.
Hertfordshire Partnership University NHS Foundation Trust (HPFT) is rated by the Care Quality Commission as an Outstanding provider of mental health and learning disability services. Feedback from our staff about working for the Trust is very positive and, in the NHS national staff survey, we regularly see a high percentage of staff saying their role makes a difference to our service users and that they would recommend the Trust as a place to work. Our people tell us they feel supported though a great development, wellbeing and work-life balance offer and a highly compassionate, values-driven culture. We are equally proud of our staff, who live our values of being welcoming, kind, positive, respectful and professional so that together we provide great care and great outcomes for our service users and carers.
- Support young people with activities of daily living, support to attend school and appointments.
- Support caregivers in understanding the best way to support the young person through their crisis.
- Participate in the ongoing assessment of young people’s physical, emotional and social needs.
- Assess changes in mental and physical state and offer techniques to manage distress.
- Offer psychoeducation and raise personal awareness for the young person and caregivers to recognise triggers to distress.
- Work within agreed care and risk plans
- Provide community care to young people in various settings, including emotional support and support with activities of daily living
- Maintain collaborative working relationships with colleagues to ensure effective teamwork
- Comply with all policies and procedures of HPFT NHS Trust
- Attend individual and group supervision within the MDT
- Participate in individual development and performance reviews as required
- Observe and record outcomes of care delivered, reporting to the crisis coordinator in a timely manner depending on the urgency of the situation.
Please see JD attached for further information and responsibilities required
