Reliability Specialist
The role:
Help shape the quality, fairness and consistency of NEBOSH assessments as our LEAD (Reliability), supporting reliable marking standards that learners, Examiners and stakeholders can trust.
Working closely with the HEAD (Reliability), you will play an important role in ensuring assessment tasks are marked accurately and consistently to agreed standards, supporting confidence in assessment outcomes and helping NEBOSH meet regulatory requirements.
What you’ll be doing
- Supporting delivery of the Reliability operational plan alongside business-as-usual activity and relevant projects.
- Helping to maintain quality and consistency in marking standards across NEBOSH assessments.
- Developing and maintaining processes for Examiner recruitment, marking, moderation, verification, mark review and enquiries about results.
- Designing, delivering and evaluating training and guidance that supports Examiners through onboarding, standardisation, feedback and ongoing development.
- Resolving technical and professional queries in a timely, fair and consistent way.
- Monitoring and reporting on Reliability performance statistics and KPIs.
- Building effective working relationships with internal teams, external stakeholders and colleagues across NEBOSH.
- Promoting continuous improvement, good practice and a positive working environment.
About you
You will bring strong assessment knowledge, sound judgement and confidence working with data, processes and stakeholders in a busy, quality-focused environment.
You will hold a Diploma level qualification in Health, Safety and Environment, or be able to demonstrate equivalent experience in assessment reliability.
Experience of delivering presentations or training would be valuable.
You’ll need to demonstrate
- Assessment, reliability and marking best practice.
- Understanding of assessment marking platforms.
- Awareness of NEBOSH products, services and operating context.
- Strong analytical, problem-solving and judgement skills.
- Clear communication, collaboration and stakeholder management skills.
- The ability to deliver engaging training and constructive guidance that supports consistent assessment standards.
- People management skills and the ability to support others through change.
- A customer-focused, adaptable approach in a fast-paced environment.
What we offer
Working week:
35 hours Monday – Friday
Work base:
Although NEBOSH offices in Leicestershire (close to Fosse Park and M1) are considered as your work base, we have adopted Agile Working practices. You will be required to attend the office on a weekly basis.
Salary:
£44,301.30 per annum
Other benefits
- 25 days’ annual leave increasing with service to support rest and work life balance
- Generous pension scheme to support your future planning (10% employer contribution)
- Private Healthcare and cash plan to support your wellbeing
- Employee Assistance Programme
- Death in service
- Cycle Scheme
- Hybrid / agile working to support flexibility and work-life balance
