Field Care Supervisor – Part Time (20 Hours)
Caremark Brighton & Hove is looking for an enthusiastic, caring and experienced professional to join our team as a Part-Time Field Care Supervisor.
This is a permanent position, working 20 hours per week across five days, with some weekend working required. Our usual working patterns are 9am–1pm or 1pm–5pm, Monday to Friday, although some flexibility is essential as the role may occasionally involve earlier starts, later finishes or weekend visits.
About the role
This is a varied and rewarding role that combines office-based work with time out in the community. As a Field Care Supervisor, you'll play an important role in making sure our clients receive consistently high-quality, person-centred care, while also supporting and developing our Care & Support Workers.
You'll have a genuine opportunity to make a difference — not only to the people we support, but also to the carers who provide that support every day.
Your responsibilities will include:
- Carrying out client reviews, care observations and assessments
- Supporting Care & Support Workers in the field
- Implementing and maintaining our field-based quality assurance systems
- Monitoring the quality and consistency of care being delivered
- Identifying and responding to care-related issues
- Providing guidance, support and feedback to members of the care team
- Completing relevant documentation and care records
- Working with the office team to resolve issues and continuously improve our service
No two days are the same. One day you might be visiting a client and completing a care observation; the next you could be supporting a carer, carrying out an assessment, reviewing care documentation or helping the office team resolve a care-related issue.
Who we're looking for
This role would suit an experienced care professional who is ready to develop their leadership and supervisory skills, while remaining closely involved in the delivery of care.
You don't need to have experience of every aspect of the role. We're much more interested in finding someone who has:
- A genuine passion for providing excellent care
- Good communication and interpersonal skills
- Strong organisational skills and attention to detail
- Good judgement and the confidence to deal with challenges
- A reliable, positive and professional approach
- The ability to work independently as well as part of a team
- A willingness to learn and develop
We will provide the support and training you need to develop into the role.
Working with our team
You'll work closely with our Full-Time Field Care Supervisor, Care Co-ordinator, Senior Carers, and Recruitment & Compliance Manager, and will report directly to the Care Manager.
This is an excellent opportunity for someone who wants to take the next step in their care career and have a real influence on the quality of care delivered to clients and the support provided to our care team.
Essential requirements
Due to the nature of the role, you must have:
- A full driving licence
- Access to your own car or motorbike
- Flexibility to work across different times of the day and occasional weekends
Please note: We do not provide sponsorship for this position. If you require sponsorship to work in the UK, please do not apply.
Principal responsibilities
· Support and manage a team of Care & Support Workers
· Participation in the on-call rota is required. On-call is shared across the management team and attracts an additional payment. (used for emergencies outside of office working time – approx. one in every 6/7 weeks).
· To maintain close liaison with both the Care Manager and office staff
· To complete new assessments and attend first calls with clients.
· To ensure paperwork is up to date and compliant as per the Caremark policies.
· Act as a link between the client and the office
· Oversee care quality control.
· Monitor and supervise care service.
· To cover calls only if needed
· Some weekend working, late evening and early morning working may be required as the business needs.
· To oversee Senior CSWs
· To provide supervisions for CSWs, identifying training or support needs.
· To ensure clients are happy and satisfied with their care.
· To provide training and inductions for CSWs
· ·To identify and appropriately report safeguarding concerns, changes in clients' needs, incidents and risks.
· To use professional judgement and escalate concerns appropriately to the Care Manager.
What we look for
We’re looking for someone who is an excellent communicator, highly motivated, and well-organised, with strong leadership skills and a genuine passion for delivering high-quality, efficient care.
You'll be someone who is confident enough to challenge poor practice, but compassionate enough to understand why people sometimes need additional support. You'll be able to have difficult conversations when necessary while maintaining positive working relationships.
To succeed in this role, you’ll need a care qualification equivalent to at least NVQ Level 3 (or be currently working towards it or prepared to start it). Ideally, you’ll also bring 1 year of experience as a Field Care Supervisor — but if you’re ready to take the next step in your career and have the right foundation and experience in care, we’d still love to hear from you as full support and training will be given.
If you're committed to making a difference and ready to lead by example, we encourage you to apply.
Ideal attributes:
· Self-motivated, well-organised & reliable
· Caring and sensitive
· Flexible
· Committed to maintaining our high standards of care.
· Good communicator/ social skills
· Computer literate, good writing skills.
· You must be able to manage your own diary and be ensure office staff are kept up to date with it.
· Able to manage staff sensitively but whilst ensuring our high standard of care is maintained.
· Clean driving licence with use of car or motorbike - A full UK driving licence and access to your own reliable vehicle is essential, as the role involves regular travel between clients and our office across Brighton & Hove.
· Ability to work as part of a team.
· Prepared to cover calls if required.
· NVQ level 3 or above in social care and health or willingness to work towards
What we offer:
· Supportive team environment and regular supervision
· Further training where required & opportunity to do NVQ 3/4/5 as appropriate
· There is scope for the successful candidate to develop their responsibilities and progress within the management structure as the business continues to grow.
· Good pay and the opportunity to gain bonuses and an increase in wage
· Pension scheme
· Flexibility of working.
· A mobile phone for staff to call during your working time.
· Generous mileage allowance
· Blue light card – discounts
· 28 days annual leave (inc. bank holidays)
· Badge provided for parking for work in Brighton & Hove
· Access to an advance pay app provided by an outside company (small interest charge)
· 24/7 helpline for MH issues or worries.
· Supportive management, team meetings, socials,
Why join us?
We are a growing, independent Caremark office with an experienced management team who genuinely care about the quality of service we provide. We value our staff, invest in training and development, and want our supervisors to have a real voice in how we deliver care and you'll be joining an experienced and supportive team where your ideas and experience are valued.
This is a varied and rewarding role where no two days are the same. As a Field Care Supervisor, you’ll have the opportunity to make a real difference to the quality of care our clients receive, while also supporting, mentoring and developing our Care & Support Workers. You’ll be trusted to use your experience and professional judgement, with support from the wider management team whenever you need it.
We are committed to investing in our staff and providing opportunities for further training and career development, including progression through NVQ Levels 3, 4 and 5 where appropriate.
If you are looking for a role where you can develop your leadership skills, remain closely involved with clients and care delivery, and be part of a team that genuinely cares about the service it provides, rather than being another name on a rota, we would love to hear from you.
Hours :
This is a 20-hour per week position, with hours to be worked flexibly in agreement with management. Your standard working pattern will be 9-1 or 1-5 as needed Mon-Fri. Flexibility is essential however, as whilst the majority of the working time will be as stated, the role also includes some early mornings, late finishes, and weekend working, depending on the needs of the business.
You’ll be expected to work alternate Christmas and New Year periods each year.
To support team communication and service continuity, you’ll need to be in the office every Monday morning until 12pm for the weekly staff meeting.
Outside of those times, Field Care Supervisors are expected to spend time every week out in the field supporting care delivery, with remaining time in the office to complete essential administrative tasks.
If there is need for you to work a weekend, you’ll be able to agree your two rest days with management (excluding Mondays and Fridays).
For more information contact [email protected]
We reserve the right to close the job early if a suitable candidate is appointed.
Closing date: One month from the date of advertisement.
We reserve the right to close the vacancy early if a suitable candidate is appointed.
Pay: £13,604.00 per year
Benefits:
- Company pension
- Referral programme
- Store discount
Work Location: In person
