Job Description
Title: Fulfilment Assistant
Type: Christmas Temp; Fixed-term Contract
Start date: Expected start date September 2026
Hours: 42.5 hours per week. During the run up to Christmas we may be running 2 shift patterns to ensure we are able to dispatch our customers orders however our main shift will be as follows . Main Shift 1pm to 10pm with 30 minutes lunch break, including weekends and Bank holidays.
Salary: £13.45 per hour
Location: This role is 100% based at our new HQ in Aylesford, Kent (not remote working)
Who is Must Have Ideas?
Whilst still only 8 years old, we’re one of the UK’s fastest growing ecommerce brands, helping over 1 million customers ‘discover something new’ every year. One in ten homes in the UK now have one of our clever, problem-solving products and we’re widely recognised as one of the leading ecommerce innovators of the past few years. We’re a British success story and our incredible growth isn’t stopping any time soon – we’d love you to join us on this exciting journey!
The Team
You’ll be working with a group of great people who think independently but collaborate as a strong team to deliver exceptional results.
This Role
This is an excellent opportunity to join us on our fast-growth journey!
We’re looking for energetic, motivated fulfilment assistants to work 5 days a week working weekdays and weekends to join our team to help within the warehouse with picking and packing customer orders.
Your responsibilities will include:
· Picking and Packing customers online orders to be dispatched, using company processes and software
· Ensure all orders are packed efficiently and accurately
· Replenish stock
· Sorting stock on pallets
· Keep your workplace tidy & restocked
· Involvement in monthly stock takes
You’ll excel in this role if you have the following skills & experience:
· You have warehouse and/or dispatch experience 1 year
· Able to work well independently and as part of a team
· Experience in a fast-paced environment
· Organised and logical person with good time-management
· You will need to be fit and healthy for this role
· Numerate and accurate
· Able to take directions of Fulfilment Team Leaders and Senior staff.
· Follow Health & Safety policies and company procedures
What’s it like to work here?
We know that our people are key to our success. That’s why we strive to make MHI a great place to work – just ask our team. It’s a friendly, welcoming and fun environment here. We’ve worked hard to create an amazing experience for our people because we know that workplace happiness goes way beyond just your salary. We’re proud to offer one of the best packages of team perks in the area, including:
· Free EV charging
· Free car washing
· Regular team and charity fundraising events
· Generous staff discount
· Casual dress code
· Free and unlimited sweets, cold & hot drinks
What happens next?
If we think you could be a good fit, we’ll be in touch to arrange an initial call to get to know you. If all goes well, you’ll be invited to come and see our new state-of-the-art facilities and for a more in-depth conversation. We may ask you to complete a small task to show us your skills and there may be a second interview stage, too.
This is an excellent opportunity to join us while the company is still young and to be part of our high-growth journey, with all the opportunities that brings.
Must Have Ideas Ltd is an equal opportunities employer and we’re working hard to build a diverse and inclusive workforce.
Pay: £13.45 per hour
Expected hours: 42.5 per week
Benefits:
- Canteen
- Discounted or free food
- Free parking
- On-site parking
Work Location: In person
