Experienced Door Supervisor – Pubs & NightlifeSolihull | £14.24 per hour | Immediate Starts AvailableJoin Team KBG
KBG Security Solutions is expanding, and we're looking for experienced, professional Door Supervisors who take pride in the role they perform.
We're not looking for people who simply want to stand on a door. We're looking for individuals who understand that a Door Supervisor is the face of the venue, responsible for creating a safe, welcoming environment while protecting customers, staff and the venue's reputation.
If you're confident managing busy licensed premises, communicating with people from all walks of life, and remaining calm under pressure, we'd like to hear from you.
The Role
Working across busy pubs and licensed venues in Solihull, you'll play a key role in ensuring customers enjoy a safe night out whilst maintaining high standards of professionalism and customer service.
Your responsibilities will include:
✔ Venue Security
- Managing customer entry and exit
- Verifying identification and conducting searches where required
- Preventing underage entry and ensuring licensing compliance
- Monitoring venue capacity
✔ Conflict Management
- Preventing incidents before they escalate
- Using communication and conflict management skills to resolve situations
- Managing refusals of entry and ejections professionally
- Working closely with venue management and emergency services
✔ Customer Service
- Creating a welcoming environment
- Providing excellent customer service
- Representing both KBG and our client professionally at all times
✔ Compliance
- Completing digital incident reports
- Following assignment instructions
- Maintaining company and venue standards
- Ensuring all licensing conditions are met
What We're Looking For
This role is suited to experienced Door Supervisors who understand the demands of the licensed trade.
You'll have:
✔ Minimum 2 years' experience working pubs, bars or nightclubs
✔ A valid SIA Door Supervisor Licence
✔ Excellent communication and conflict management skills
✔ A calm and confident approach under pressure
✔ A professional appearance and positive attitude
✔ Excellent reliability and timekeeping
✔ The ability to work as part of a close-knit team
Availability
This role primarily covers:
Friday & Saturday evenings
Additional shifts are regularly available during:
- Bank Holidays
- Sporting events
- Seasonal events
- Venue promotions
Applicants should be available to work weekends consistently.
Why Join KBG?
At KBG Security, we're building one of the UK's most professional security teams.
When you join us, you'll receive:
✅ Competitive hourly pay
✅ Immediate starts available
✅ Ongoing work throughout the year
✅ Opportunities to progress into:
- Senior Door Supervisor
- Internal Supervisor
- Area Support
- Events Team
✅ Regular training and development
✅ 24/7 operational support
We're investing in our people and looking for Door Supervisors who want to build a long-term career with a company that recognises professionalism, commitment and performance.
This Role Isn't for Everyone
Working in licensed venues means dealing with:
- Alcohol-related incidents
- Challenging behaviour
- Conflict and confrontation
- Long evening shifts
- Busy, fast-paced environments
If you're looking for an easy shift, this role isn't for you.
If you're an experienced Door Supervisor who enjoys working as part of a professional team and takes pride in protecting people and venues, we'd love to hear from you.
Armed Forces Covenant
KBG Security proudly supports the Armed Forces Covenant and welcomes applications from veterans, reservists and military families.
We are also committed to creating an inclusive workplace and guarantee interviews for applicants with disabilities who meet the essential criteria.
Apply Today
Immediate starts available.
Join Team KBG and become part of a company that's raising standards across the security industry.
Job Types: Part-time, Zero hours contract
Pay: From £14.24 per hour
Benefits:
- Company pension
- On-site parking
Application question(s):
- Are you available to work Friday and Saturday night shifts (typically between 6pm and 1am)?
- Do you agree to commit to working every Friday and Saturday unless at least two weeks’ notice is given for time off?
- Are you confident dealing with intoxicated or disruptive individuals in a calm and professional manner?
- Do you understand the importance of maintaining a smart appearance and professional conduct on duty?
- Do you have experience working in pubs, clubs, or similar licensed venues? (Minimum 2 years)
Licence/Certification:
- SIA Door Supervisor License (required)
- First Aid Certification (required)
Location:
- Solihull B91 3AD (required)
Work Location: In person
