Senior Commercial Manager
Contract: Government, Healthcare & Education (Finance)
Location: Birmingham, B37 7YN
Hours of work: 40
Contract Type: Permanent
We are seeking a Senior Commercial Manager to lead the commercial management and administration of a major Government contract, with a focus on NEC4 and CCS frameworks.
This role will play a key part in the commercial stewardship of Government accounts, ensuring robust commercial processes, compliance, and contract performance.
Job Description
We are looking for a commercially focused professional with experience in facilities management contract environments who can manage contractual, financial, and stakeholder responsibilities while driving commercial value and mitigating risk across the account.
Key Responsibilities
- Manage the commercial administration and performance of Government contracts.
- Review contract terms and conditions, ensuring compliance and resolving contractual issues.
- Prepare and submit contractual notices, change requests, quotations, variations, and claims.
- Monitor contract performance against key milestones, deliverables, and performance indicators.
- Support financial management activities including budgets, forecasts, contract variations, and commercial reporting.
- Utilise contract management systems to maintain documentation, analyse data, and produce reports.
- Build effective relationships with clients, subcontractors, procurement teams, and internal stakeholders.
- Identify contractual and commercial risks, recommending and implementing mitigation strategies.
- Infrequent travel to SQB, Westminster and Leeds, as required
- Management responsibility for a team of approximately 40 colleagues, including 5 direct reports
Professional and Personal Competencies/Qualifications
- QS Degree or equivalent (desirable)
- Experience with National Schedule of Rates (NSR) - preferred
- Experience with Maximo or Tririga CAFM systems
- Full clean driving licence
- Ability to pass BPSS checks
- Experience with CCS contract frameworks (desirable)
- Proven experience in commercial contract management, ideally within the Facilities Management sector
- Familiarity with NEC contracts or equivalent frameworks
- Strong commercial, analytical, and data interpretation skills
- Experience engaging with senior internal and external stakeholders
- Team management experience
- Excellent communication, organisational, and problem solving skills
- Competent user of Microsoft Office
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing [email protected]
To find out more about what we do go here - https://www.uk.issworld.com/
Work Location: In person
