NIGHT SECURITY OFFICER
- Rendall & Rittner • £27,270 • White City Living - W12 7RQ • 4 Days on, 4 Days off, 1900 - 0700
DEVELOPMENT DETAILS
White City Living is a flagship St James development bringing together up to 1,465 stunning new homes with 39,000 sq ft of world-class residents’ amenities. You’ll be part of a vibrant community where residents enjoy lounges, cinemas, swimming pools and a cutting-edge Health Club complete with virtual golf. The setting is dynamic and fast-paced, with White City and Wood Lane Underground stations right at the entrance, creating a lively environment where service, safety and seamless daily experiences truly matter.
ROLE EXPECTATIONS
You will be the reassuring presence across the development, safeguarding people, property and premium amenities while delivering exceptional service to residents and visitors. Most days you’ll monitor access, patrol communal areas and back-of-house spaces, manage incidents, and provide helpful, proactive support across this high-profile estate.
WHAT SUCCESS LOOKS LIKE
- Residents and visitors feel welcomed, safe and well-supported at all times.
- Incidents are identified early, handled calmly and documented accurately.
- Access control and CCTV are monitored diligently with zero unauthorised entry.
- Communal spaces and facilities remain orderly through visible, consistent patrols.
- Clear, timely communication with residents, contractors and the on-site team.
- Handover reports are concise, accurate and enable seamless shift transitions.
HOW YOU'LL SPEND MOST OF YOUR TIME
- Controlling access and monitoring CCTV, ensuring only authorised entry.
- Conducting internal and external patrols, including plant rooms and car parks.
- Responding to alarms, incidents and resident queries with professionalism.
- Managing keys, deliveries and contractor sign-in in line with procedures.
- Completing detailed logs, reports and handovers for each shift.
- Supporting fire, health and safety checks and escalating issues promptly.
WHO THIS ROLE IS FOR
- You take pride in safeguarding people and places and thrive in a premium setting.
- You stay calm under pressure and make sound decisions in the moment.
- You are naturally service-focused, approachable and solutions-oriented.
- You are reliable with a strong work ethic and a proactive, can-do approach.
- You work well independently and as part of a multi-disciplinary on-site team.
EXPERIENCE THAT HELPS
- Security, concierge or customer service experience in residential or hospitality settings.
- Familiarity with CCTV systems, access control and incident reporting.
- Experience working to safety procedures and escalation protocols.
- Confident dealing with emergencies and handling sensitive situations.
- Comfortable working structured shift patterns with thorough handovers.
WHAT WE OFFER
- 16 Days Plus Bank Holidays days holiday plus bank holidays
- Enrolment into the Rendall & Rittner pension scheme
- Employee assistance programme supporting family, health, money and work
- Employee referral scheme
- Team uniform* subject to development
- Fully funded training and development opportunities
- Access to discounts across travel, retail, fitness and entertainment
ABOUT RENDALL & RITTNER
Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.
We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.
HOW WE HIRE
- Initial conversation with our talent team
- Interview focused on your approach to resident service, site safety and incident response, situational judgment, and how you communicate and collaborate across shifts
We aim to complete the process within two to three weeks and communicate clearly throughout.
INTERESTED?
Apply with your CV.
All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
Appointment is subject to a valid DBS check.
