Job Summary
We are seeking a professional and organised Post Office Counter Clerk to provide excellent customer service at our busy postal branch. The successful candidate will handle a variety of administrative and clerical tasks, ensuring smooth daily operations. This role offers an opportunity to work in a dynamic environment, supporting customers with postal services, managing transactions, and maintaining accurate records.
Responsibilities
- Greet customers warmly and assist with postal transactions including mailing parcels, selling stamps, and processing packages
- Provide information on postal products and services accurately and efficiently
- Operate computer systems to process transactions using software such as Microsoft Office and horizon system
- Manage data entry tasks with high accuracy, maintaining up-to-date records of customer transactions
- Handle big cash transactions and currency exchange with precision and accuracy in counting and transactions
- Maintain organisation of the counter area to ensure a clean and welcoming environment
- Perform administrative duties such as filing, sorting parcels and managing major daily cash flows.
- Assist in stock management and report inventory levels as required
Requirements
- Previous office experience or clerical experience is desirable
- Strong computer skills including proficiency in Microsoft Office (Word, Excel), horizon systems.
- Excellent organisational skills with the ability to prioritise tasks effectively
- Good typing speed and data entry accuracy
- Demonstrable accuracy in cash counting and currency exchange transactions
- Administrative experience with familiarity in handling postal or retail transactions is advantageous
- Ability to work efficiently in a fast-paced environment while maintaining attention to detail
- Organised with strong organisational skills to manage multiple responsibilities simultaneously
This position offers an engaging work environment where organisational skills and customer service excellence are highly valued. The role is ideal for individuals looking to develop their administrative expertise within a community-focused setting.
Job Types: Part-time, Permanent, Zero hours contract
Pay: £12.71 per hour
Ability to commute/relocate:
- Largs KA30 8LX: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
Experience:
- Cash handling: 1 year (preferred)
Work Location: In person
