We are looking for an organised and detail-focused administrator to join the Pathology Administration Team at Derriford Hospital, supporting a range of essential diagnostic and screening services.
In this role, you will provide administrative support to pathology screening programmes and wider departmental activities, helping to ensure patient information is processed accurately and efficiently. You will be responsible for maintaining records, supporting the coordination of administrative workflows, and responding to routine enquiries from staff and service users.
Working as part of a busy team, you will use your organisational skills and attention to detail to prioritise tasks, resolve routine issues, and contribute to the smooth running of the service. You will also play a key role in maintaining data quality and supporting the delivery of a high-quality, patient-focused administrative service.
***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Provide administrative support to pathology screening programmes, ensuring patient information is accurately recorded and maintained
Input, update and validate data on Trust systems in line with established procedures
Support the coordination and prioritisation of administrative workflows to meet service requirements
Process documentation, correspondence and routine enquiries in a timely manner
Identify and resolve routine administrative issues, escalating more complex matters as required
Assist in the preparation of reports, worklists and other routine service information
Contribute to data quality checks and support routine audit and monitoring activities
Provide administrative support across the Pathology Directorate as required
Work collaboratively with colleagues to ensure continuity of service and effective team working
We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure.
PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY.
If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you into contact with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Provide administrative and clerical support across the Pathology Directorate as required.
Sort, prioritise and distribute incoming correspondence (electronic and paper).
Maintain accurate and up-to-date filing systems and electronic records
Prepare and distribute routine correspondence, documents and reports.
Respond to telephone and email enquiries, taking messages and redirecting appropriately.
Provide administrative support in the absence of other team members.
Provide administrative support to wider pathology functions, including workforce or quality-related processes, as required.
For further information please see attached job description
