Ready to shape the future of how we work?
We're looking for a Senior Process Manager to take ownership of process excellence at a senior level, someone who thrives on turning complexity into clarity, and who's ready to bring genuine strategic influence to Volta Solutions, a growing, ambitious business in the heart of Birmingham.
If you're a driven process and operations professional with a track record of leading transformation, building scalable frameworks, and mentoring high-performing teams, this is your opportunity to step into a role with real seniority, real autonomy, and real impact.
The Role
As Senior Process Manager, you'll sit at the centre of our operational strategy, leading end-to-end process design, continuous improvement initiatives, and cross-functional governance across the business. You'll work closely with senior leadership and department heads to translate strategic objectives into efficient, measurable, and sustainable processes.
Key Responsibilities:
- Lead the design, implementation, and continuous improvement of core business processes across departments
- Own process governance frameworks, ensuring consistency, compliance, and scalability
- Partner with senior stakeholders and executive leadership to align process strategy with wider business goals
- Manage and mentor a team of process/operations professionals, building management capability within the function
- Identify inefficiencies and lead change management initiatives to drive measurable performance improvements
- Report on process KPIs and present recommendations at senior management level
- Champion a culture of operational excellence and best practice across the organisation
What We're Looking For
- Minimum 5 years' experience in a process management, business improvement, or operations management role, including at least 2 years at senior or management level
- Demonstrated track record of leading process transformation or continuous improvement projects using a recognised methodology (e.g. Lean, Six Sigma)
- Experience directly managing a team, including performance management and development responsibilities
- Strong analytical, project management, and stakeholder communication skills
- Degree-level qualification in a business, operations, or management discipline
Hours, Pay & Benefits
- Salary: £52,000 per annum
- Hours: Full-time, 37.5 hours per week, Monday to Friday, 9:00am - 5:30pm
- Location: Birmingham City Centre, office-based 5 days per week
- Holiday: 25 days annual leave plus 8 bank holidays
- Pension: 5% employer pension contribution
- Additional Benefits:
- Annual bonus of up to 10% of salary, based on individual and company performance
- Employee assistance programme
- Car allowance
How to Apply
If you're ready to bring your process expertise to a senior, high-impact role at Volta Solutions, we'd love to hear from you.
Apply directly through Indeed by clicking the "Apply Now" button on this advert and submitting your CV. Shortlisted candidates will be contacted directly via Indeed messaging or email to discuss next steps.
We welcome applications from all qualified candidates and are committed to equal opportunities in recruitment.
Pay: £52,000.00 per year
Benefits:
- Company events
- Flexitime
- On-site parking
- Sick pay
Ability to commute/relocate:
- Birmingham B4: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
