As a Business Development Manager, you will be responsible for developing and growing key client relationships, identifying new business opportunities, and driving revenue performance across the Business Travel channel. You will play a key role in promoting the environmental, social and governance (ESG) benefits of rail travel while helping organisations achieve their sustainability and travel objectives.
Key Responsibilities
- Deliver revenue targets and business objectives through a portfolio of Travel Management Companies (TMCs) and Corporate clients.
- Identify and secure new business opportunities through proactive account development and modal shift initiatives.
- Build, manage and grow strategic relationships with key stakeholders to enhance brand awareness and industry profile.
- Maintain and analyse sales databases, management information (MI), and reporting systems to support informed decision-making.
- Develop and manage a robust pipeline of opportunities to ensure sustainable business growth.
- Continuously identify opportunities for growth through product, yield, class and modal switch analysis.
- Monitor business performance and implement risk mitigation strategies to protect and maximise revenue.
- Stay informed on industry trends, economic developments, environmental matters, and competitor activity to provide valuable market insights and support forecasting.
- Develop and deliver annual marketing and business development activity plans within agreed budgets.
- Support procurement and contract management processes to maximise commercial value and maintain business agility.
- Provide regular performance updates and market intelligence to internal stakeholders.
About You
The successful candidate will have:
Proven experience in business development, sales or account management within the Business Travel industry.
A strong track record of delivering revenue growth and achieving sales targets.
Excellent relationship-building and stakeholder management skills.
Strong analytical skills with experience using sales databases, CRM systems and reporting tools.
Commercial awareness and the ability to identify and convert growth opportunities.
Knowledge of procurement and contract management processes.
Strong presentation, negotiation and communication skills.
A proactive, self-motivated approach with the ability to work independently and as part of a team.
Want to know more? Click here to read our role profile.
Benefits:
- Final salary pension
- Free travel on Avanti West Coast for you/spouse/partner/dependents
- Privilege Travel card (75% off other train operators fares for leisure travel)
- 30 days holiday rising by 1 for every completed year of service to a maximum of 37 days (inclusive of bank holidays)
- 10 free journeys on other First Group Train Operators
Apply now to join our team and make a difference at Avanti West Coast.
Be You. With Us.
At Avanti West Coast, we believe our strength comes from the unique perspectives, experiences and backgrounds of our people. We are proud to build a workplace where diversity is embraced, and everyone is supported to thrive.
We welcome individuals of all races, religions, ages, genders, gender identities, sexual orientations and abilities. Our goal is to reflect the communities we serve and create an environment where everyone feels valued and heard.
When you join Avanti West Coast, you become part of a close-knit team that encourages authenticity. We want you to bring your whole self to work. No need to change who you are to fit in. Your individuality is what makes us better.
We celebrate it, we respect it and we put it to great use.
