Overview
We are seeking a dynamic and experienced Assistant Manager to join our team. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a proven track record in management within retail or sales environments. This role offers an exciting opportunity to contribute to the organisation's success by supporting daily operations, supervising staff, and ensuring exceptional customer service. The Assistant Manager will play a pivotal role in driving sales, managing merchandising strategies, and fostering a positive team environment. This position is paid and suitable for individuals eager to develop their management expertise in a fast-paced setting.
Responsibilities
- Support the Store Manager in overseeing daily store operations to ensure smooth functioning.
- Supervise and motivate team members, providing guidance and support to achieve sales targets and maintain high standards of customer service.
- Assist with staff scheduling, training, and performance evaluations to foster professional development.
- Manage merchandising activities, including product placement, stock replenishment, and visual displays to optimise sales opportunities.
- Handle customer enquiries with professionalism, demonstrating excellent phone etiquette and organisational skills.
- Monitor sales performance data and prepare reports for management review.
- Ensure compliance with health and safety regulations and company policies at all times.
- Assist in organising promotional events and marketing initiatives to enhance brand visibility.
- Support administrative tasks such as inventory management, documentation, and correspondence.
Skills
- Multilingual or bilingual abilities are highly desirable to facilitate communication with diverse customer bases.
- Proven management experience with a focus on supervising teams within retail or sales environments.
- Strong leadership qualities with the ability to motivate and inspire staff towards achieving organisational goals.
- Excellent communication skills, both verbal and written, with professional phone etiquette.
- Demonstrated organisational skills with the ability to manage multiple priorities efficiently.
- Experience in merchandising, sales management, and retail operations is preferred.
- Effective time management skills to meet deadlines and optimise store performance.
- Administrative experience including report writing, stock control, and documentation management.
This role offers an engaging environment for those passionate about retail management and team development. The successful candidate will be instrumental in driving operational excellence while fostering a positive workplace culture.
Pay: £24,420.00-£44,960.83 per year
Benefits:
- Employee discount
- Store discount
Work Location: In person
