About the Role
We are looking for a friendly, professional, and enthusiastic Front of House Customer Service Assistant with Barista experience to join our team. As the first point of contact for our customers, you will play a key role in creating a welcoming atmosphere and ensuring every visitor receives outstanding service.
Key Responsibilities
Welcome customers with a warm and positive attitude.
Assist customers with enquiries, bookings, and general information.
Handle payments and operate the till accurately.
Answer telephone calls and respond to customer enquiries.
Maintain a clean, organised, and presentable reception/front-of-house area.
Work closely with the wider team to ensure smooth daily operations.
Resolve customer concerns professionally and escalate issues when required.
Follow company policies and health and safety procedures.
Pay: £13.00 per hour
Benefits:
- Casual dress
- Discounted or free food
- Employee discount
- Store discount
Experience:
- Customer service: 1 year (required)
Work Location: In person
