Carter Group are recruiting a Projects & Installation Administrator to work within in our Basildon office. This role will be working within the Fire and Security Projects/Installation team providing crucial administrative support services in a fast pace environment.
We are open to all levels of administration experience which also includes those starting their career in business admin and looking to complete a Level 3 Business Administration Apprenticeship.
The role will involve;
- General day to day administration supporting the Installation/Projects team.
- Dealing with customers enquiries over the telephone and via email correspondence.
- Day to day communication with engineers and subcontractors.
- Data input within our software system including; raising new sales enquires, quotation numbers, purchase order numbers and updating actions.
- Supporting installation team with diary management and scheduling of the Installation Engineers using Outlook.
- Organising pre-installation packs, preparing as fitted documentation and compiling certificates and O&M manuals for customer handover.
- Organising travel arrangements and accommodation.
- Liaising with suppliers for equipment orders following company purchasing processes.
- Monitoring engineer timesheets and jobsheet completion paperwork.
Reporting to the Installation Manager, the role may also include other office duties as deemed acceptable by your line manager. As a growing company with an excellent motivated team we are always looking at opportunity for development of roles and responsibilities.
Internal training provided on systems used and company procedures.
· Contract: Permanent
· Hours: Full-time office based, Monday to Friday 08:00 - 17:00
· Probation Period: 3 months
· Holiday: 25 days + Bank Holidays (3 days to be taken between Christmas and New Year shutdown subject to change)
· Pension: Statutory
· Salary: based on experience
Mission, core values & competencies: Embracing the company’s core values and principles in order to achieve the overall mission of the organisation. Take personal responsibility for own career development by continually assessing action and achievements against the objectives agreed in review process.
Internal relations: It is critical that the individual engages in good working internal relationships with team members and respective departments and promote the company ethos effectively, whilst making sure best practice is followed. A can-do attitude with a positive thoughtful style in ensuring effective communication is carried out throughout the business, always ensuring that client service remains at the center of what we do.
Additional information: Other duties may be assigned as per the needs of the business.
Equality & Diversity
Carter Group values the diverse skills and experience of its employees and is committed to achieving equality of treatment for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes and abilities. Carter Group is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through good equalities and diversity leadership and management.
Responsibilities & Requirements
Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your line manager.
The above lists are not exhaustive, and you are required to undertake such duties as may reasonably be requested within the scope of the position and to meet the needs of the business. All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.
Pay: £18,000.00-£28,000.00 per year
Work Location: In person
