Job Summary
Join our friendly, patient focused team as a Reception & Admin Assistant and play a key role in helping our community access great care. This is a fast paced, people centred role where no two days are the same, youll be the first point of contact for patients, support our clinical team, and keep the practice running smoothly behind the scenes. Were looking for someone who is positive, organised and calm under pressure, with a genuine desire to help others. In return, youll join a supportive, welcoming workplace that invests in your development, values your ideas, and gives you the chance to make a real difference every single day. If you want a role with purpose, variety and a team that has your back, this is the place to build your career.
Person Specification
Experience
Essential
- Experience of working with the general public
- Excellent communication skills and effective in communicating and understanding patient needs
- Competent in the use of MS Office and Outlook
- Ability to use own initiative, discretion, and sensitivity
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- Ability to work as a team member and autonomously
- Excellent communication skills and effective in communicating and understanding patient needs
- Clinical IT system user skills and the ability to record accurate notes
- Effectively utilise resources
- Punctual and committed to supporting the team effort
- High levels of integrity and loyalty
- Clear, polite telephone manner
- Flexible and cooperative
- Motivated
- Understanding of safeguarding adults and children
- Knowledge of and ability to work to key policies and procedures
- Disclosure Barring Service (DBS) check
Desirable
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- Good organisational skills
- Chaperone procedure
- Demonstrate personal accountability, emotional resilience and work well under pressure
Qualifications
Essential
- A good standard of education with an expectation of having both GCSE Maths and English at Grade C (Level 4) or above, or Functional Skills Level 2 in Maths and English
Desirable
- NVQ Level 2 in Health and Social Care
Hours
- Monday 08:00am-14:00pm
- Tuesday 08:00am to 16:00pm
- Wednesday 08:00am to 16:00pm
- Thursday 13.30pm to 18:30pm
- Friday 13:30am to 18:30pm
Pay: £12.71 per hour
Benefits:
- Company pension
- Employee discount
Application question(s):
- Why do you want to work for Mansfield Medical Centre?
Work Location: In person
