Part-Time | Term-Time Only | Office Based | £13 per hour + Uncapped Commission
Help schools create unforgettable experiences for children
Do you enjoy talking to people, building long-term relationships and helping customers find exactly what they need?
We're looking for an enthusiastic, friendly and motivated Customer Relationship Advisor to join our growing team.
Unlike many telesales roles, this isn't about cold calling. You'll be speaking with schools that already know us, following up after their workshops, ensuring they've had a fantastic experience and helping them plan exciting workshops for the future.
If you enjoy turning great customer service into repeat business and love working towards achievable targets with uncapped commission, we'd love to hear from you.
About Primary Workshops for Schools
For over 16 years, we've been bringing learning to life by delivering inspiring educational workshops to schools throughout the UK.
From African Drumming, Dance and Circus Skills to Animal Encounters, Birds of Prey, Chinese Dragon Dance and much more, we create memorable experiences that children never forget.
We've now worked with over 2.5 million children nationwide, and we're passionate about delivering exceptional customer service alongside outstanding workshops.
What you'll be doing
- Building lasting relationships with schools following their recent workshops.
- Calling teachers to discuss their experience and gather valuable feedback.
- Sending and following up workshop evaluation forms.
- Helping schools choose exciting workshops for future events.
- Encouraging repeat bookings and securing annual re-bookings.
- Managing your own diary, calls, emails and administration.
- Providing excellent service.
What we're looking for
You'll be someone who enjoys speaking with people and takes pride in providing outstanding customer service.
Ideally you'll have:
- Previous telesales, sales or customer retention experience.
- A warm, confident and engaging telephone manner.
- Excellent communication and relationship-building skills.
- Strong organisation and attention to detail.
- The ability to naturally guide conversations towards a booking.
- A positive, proactive attitude and the motivation to achieve targets.
What we offer
- £13 per hour
- Uncapped commission — the more you achieve, the more you earn.
- Part-time, term-time only hours.
- North Northamptonshire school holidays off.
- Monday to Friday working.
- 20–25 hours per week.
- A friendly, supportive office environment.
- The opportunity to play an important role in helping schools create amazing experiences for children.
If you're looking for a rewarding role where your relationship-building skills are valued, your earnings are uncapped,, we'd love to hear from you.
Apply today and become part of the Primary Workshops for Schools team.
Pay: £13.00 per hour
Work Location: In person