Senior Process Manager
Location: Chelmsford, Essex (Hybrid)
Company: BluePeak Global Solutions
About BluePeak Global Solutions
At BluePeak Global Solutions, we help businesses work smarter by improving the way they operate. We partner with organisations to simplify complex processes, deliver meaningful operational improvements, and support sustainable business growth. As we continue to expand, we're looking for an experienced Senior Process Manager to lead process excellence initiatives across the business.
The Opportunity
We're seeking a proactive, commercially minded Senior Process Manager who is passionate about continuous improvement and operational excellence. You'll play a key role in identifying opportunities to optimise business processes, improve efficiency, and deliver measurable value across multiple functions.
Working closely with senior stakeholders, you'll lead process transformation projects from concept through to implementation, ensuring improvements are practical, sustainable, and aligned with business objectives.
What You'll Be Doing
- Lead end-to-end process improvement and transformation initiatives.
- Analyse existing workflows to identify inefficiencies, risks, and opportunities.
- Design and implement scalable, efficient business processes.
- Develop process documentation, SOPs, governance frameworks, and performance metrics.
- Facilitate workshops with stakeholders to map current and future-state processes.
- Drive Lean, Six Sigma, and continuous improvement methodologies across the organisation.
- Monitor KPIs and use data-driven insights to support decision-making.
- Collaborate with project managers, operational teams, and senior leadership to deliver strategic initiatives.
- Support change management activities to ensure successful adoption of new processes.
- Mentor and develop junior process analysts and improvement specialists where appropriate.
What We're Looking ForEssential
- Proven experience in a Senior Process Manager, Business Process Manager, Operational Excellence Manager, or similar role.
- Strong knowledge of business process management (BPM) methodologies.
- Experience delivering Lean, Six Sigma, Kaizen, or continuous improvement programmes.
- Excellent analytical and problem-solving skills.
- Strong stakeholder management and communication abilities.
- Experience leading cross-functional projects within fast-paced environments.
- Ability to influence senior leadership and drive organisational change.
- Advanced knowledge of Microsoft Office, particularly Excel and PowerPoint.
- Experience using process mapping tools such as Visio, Lucidchart, or similar.
Desirable
- Lean Six Sigma Green Belt or Black Belt certification.
- PRINCE2, Agile, or Project Management qualification.
- Experience with ERP, CRM, or workflow automation platforms.
- Knowledge of business intelligence tools such as Power BI.
What You'll Bring
- A collaborative leadership style.
- Strong commercial awareness.
- Confidence in managing multiple priorities.
- A proactive, solution-focused mindset.
- High attention to detail without losing sight of the bigger picture.
- A genuine passion for continuous improvement and delivering positive business outcomes.
What We Offer
- Competitive salary based on experience.
- Performance-related bonus.
- Hybrid working with flexibility.
- Company pension scheme.
- Generous annual leave plus bank holidays.
- Professional development and training opportunities.
- Supportive and collaborative working environment.
- Career progression within a growing organisation.
- Employee wellbeing initiatives.
Why Join BluePeak Global Solutions?
This is an opportunity to join an ambitious and forward-thinking organisation where your ideas and expertise will have a genuine impact. You'll work alongside experienced professionals, influence strategic business decisions, and help shape the future of operational excellence across the company.
If you're an experienced process improvement professional looking for your next challenge and want to make a real difference within a growing business, we'd love to hear from you.
Apply today and become part of BluePeak Global Solutions' journey towards operational excellence.
Job Type: Full-time, Permanent
Location: Chelmsford, Essex (Hybrid)
Schedule: Monday to Friday
Experience:
- Business Process Management: 5+ years (preferred)
- Process Improvement / Operational Excellence: 5+ years (required)
Work authorisation: Applicants must have the right to work in the UK.
Pay: £75,000.00-£78,180.32 per year
Benefits:
- Bereavement leave
- Canteen
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Gym membership
- On-site parking
- Paid volunteer time
- Sick pay
Work Location: In person
