JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this job involves:
As an Associate in our Retail Lease Advisory team, you'll work directly with some of the UK's most prestigious shopping centre owners and retail occupiers, advising on strategic lease management across high street and prime shopping centre assets. Based at our collaborative workspace at 1 Broadgate, you'll manage your own portfolio of client relationships while contributing to a team environment where everyone is empowered to thrive.
This client-facing role demands strong technical knowledge, commercial acumen, and a genuine enthusiasm for the evolving retail landscape. You'll be navigating lease events, negotiating with occupiers, and providing insightful market intelligence that helps shape retail real estate strategy.
At JLL, we embrace more innovative ways of working and prioritise opportunities to strengthen and advance your career, making this an ideal role for someone ready to take ownership of their professional development while contributing to meaningful client outcomes.
What your day-to-day will look like:
Advising shopping centre owners on lease events, ensuring proactive management of upcoming renewals, breaks, and rent reviews across their portfolios
Negotiating directly with retail occupiers on lease renewals, re-gears, and rent reviews, progressing matters independently or with senior colleague support as appropriate
Maintaining detailed client reporting schedules and databases, ensuring all stakeholders have current visibility of asset performance and upcoming actions
Attending regular client meetings to present updates, discuss strategy, and build trusted advisor relationships
Supporting the wider retail leasing and capital markets teams on transactions, providing lease advisory expertise that strengthens deal execution
Monitoring retail market trends, rental values, and legislative changes to provide clients with informed, forward-thinking advice
Contributing to business development initiatives alongside colleagues from across JLL's service lines, leveraging our culture of collaboration locally and across the globe
Managing relationships with occupiers across London and the Southeast, understanding their business needs and facilitating mutually beneficial lease outcomes
Required qualifications:
MRICS qualification (or equivalent professional accreditation)
Currently operating at Senior Surveyor level (or equivalent) within retail property, with demonstrable experience advising on landlord or occupier lease matters
Demonstrated experience advising on high street or shopping centre assets, with practical knowledge of lease events and negotiations
Strong technical understanding of commercial lease structures, Landlord and Tenant Act provisions, and current retail real estate legislation
Proven ability to manage your own workload independently while maintaining attention to detail and meeting deadlines
Excellent communication and interpersonal skills, with confidence engaging clients and occupiers at all levels
Proficiency in property management software and Microsoft Office applications, particularly Excel for reporting and analysis
Preferred qualifications:
Established network of retail occupier or landlord contacts across London and the Southeast
Experience working with institutional landlords or managing complex multi-let shopping centre portfolios
Knowledge of current retail market dynamics, including evolving consumer trends, ESG considerations, and flexible leasing structures
Track record of contributing to business development or winning new client instructions
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
