Lead our busiest trading periods.
We're looking for a confident and energetic Weekend Duty Manager to become the operational leader during our busiest trading periods.
This isn't just another hospitality management role.
We're looking for someone who can lead people, maintain high standards, make confident decisions and create an incredible atmosphere for both our team and our customers.
You'll be responsible for ensuring the venue runs smoothly during our busiest periods while supporting, coaching and motivating the team around you.
If people naturally look to you for leadership, we'd love to hear from you.
Your responsibilities
- Leading the venue during peak trading periods
- Running pre-shift briefings
- Organising and directing the team
- Maintaining excellent customer service throughout every shift
- Coaching and supporting the team
- Handling customer issues confidently and professionally
- Maintaining high cleanliness and presentation standards
- Ensuring staff remain productive throughout the shift
- Working closely with the management team
- Completing detailed handovers and highlighting opportunities for improvement
What we're looking for
We're looking for someone who:
- Is a natural leader
- Leads by example
- Stays calm under pressure
- Can motivate and organise a team
- Communicates confidently
- Takes pride in maintaining high standards
- Enjoys creating a positive atmosphere
- Wants to continue developing their management career
Previous hospitality leadership experience would be beneficial, but we're ultimately looking for someone with the right attitude, personality and leadership qualities.
What you'll receive
- £14.00–£15.00 per hour depending on experience
- Tronc
- 20–30 hour contract
- Friday, Saturday and Sunday shifts
- Staff discount across both venues
- Ongoing training and development
- Genuine opportunities to progress into a more senior management role as the business grows
Why join The Mad House?
We're building something different.
We're not looking for someone who simply wants another hospitality job.
We're looking for someone who wants to become part of an ambitious business, help lead a fantastic team and grow with us as we continue to expand.
If that sounds like you, we'd love to hear from you.
Job Type: Full-time
Pay: £14.00-£15.00 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Application question(s):
- Are you available to work Friday, Saturday and Sunday on a regular basis?
- How many years of hospitality or team-leadership experience do you have?
- Are you comfortable leading a team during busy service and giving direct feedback when standards drop
- Are you looking for a role with the opportunity to progress into more senior management?
Work Location: In person
