Job Overview
We are seeking a dynamic and experienced Shift Supervisor to oversee daily operations within our busy hospitality or food service environment. The ideal candidate will possess strong leadership skills, a solid background in food preparation and service, and the ability to manage a team effectively. This role offers an exciting opportunity to lead by example, ensure high standards of food safety and customer satisfaction, and contribute to the smooth running of our establishment.
Duties
- Supervise and coordinate team members during shifts, ensuring efficient workflow and excellent service delivery
- Oversee food preparation and cooking processes, maintaining quality standards and adherence to food safety regulations
- Manage daily operational tasks including stock control, cleanliness, and organisation of the kitchen or service area
- Provide guidance and support to staff, fostering a positive team environment and promoting professional development
- Ensure compliance with health and safety policies across all areas of operation
- Handle customer enquiries or complaints professionally, ensuring guest satisfaction is prioritised
- Assist in training new staff members on company procedures, food safety standards, and service protocols
- Monitor service times and optimise staffing levels to meet customer demand
Requirements
- Proven supervising experience within a restaurant, hotel, or hospitality setting
- Strong background in food preparation, cooking, or culinary arts with relevant kitchen experience
- Knowledge of food safety standards and best practices in food production
- Leadership skills with the ability to manage teams effectively and motivate staff
- Experience in serving or hospitality roles is highly desirable
- Excellent organisational skills with the ability to multitask under pressure
- Good communication skills and a professional demeanour
- Previous experience in restaurant management or as a barista is advantageous
- Flexibility to work during peak hours including evenings and weekends as required
This role is ideal for someone passionate about delivering exceptional customer experiences while leading a dedicated team. We value professionalism, enthusiasm, and a commitment to maintaining high standards across all aspects of our operation.
Pay: From £13.50 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Flexible schedule
- Sick pay
- Store discount
Work Location: In person
