Job Title: Estate Services Support Officer
Job Location: Chippenham - Stanley Park
Salary: £25,776.89
Contract type: Permanent
Working hours: Full Time - 39 Hours
About the role
The primary function of this role is to provide administrative support to management, employees and in some cases, clients and visitors. Handling office ad-hoc duties such as dealing with calls, externally and internally, organising files, drafting letters, assisting with complaints. Financial support with trade accounts, job completion and invoice accountability.
Assist the Estates team across localities 3 & 4, providing a thorough service to all GreenSquareAccord owned communal areas across the group.
The role is office based at our depot at Stanley Bridge Farm, Chippenham 5 days, 39 hours a week, hybrid working may be available on occasion.
Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.
About you
We`re looking for someone who is organised, detail-oriented, and customer-focused, with the ability to manage multiple priorities.
Essential:
- Strong administrative and organisational skills
- Experience raising purchase orders and processing invoices
- Good working knowledge of Microsoft Office (Word, Excel, Outlook)
- Excellent communication skills with the ability to work with a range of stakeholders
- Ability to prioritise tasks and meet deadlines
Desirable:
- Experience working in housing or estates services
- Knowledge of housing management systems (ideally MRI)
- Experience using tools such as Excel or Power BI for reporting
About us
We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive.
We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest.
Everyone deserves a home, it`s a place from which we build our future, we thrive at home.
We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most.
Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them.
We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.
The GSA Way
We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.
A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.
Our five core commitments are:
- We believe our customer is everything
- We are one team
- We are supportive and caring
- We are business-minded for social purpose
- We are curious and ambitious.
You can read more about the GSA Way in our recruitment pack.
Benefits
In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes:
- 25 days annual holiday entitlement
- A defined contribution pension scheme.
- Trust based flexible working and a Confidential Employee Assistance Programme (EAP).
- Two days paid volunteering leave per year
- Buying and selling of annual leave
- Opt-in health cash plan with cover on eye test and glasses, Dental, therapy and much more!
All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.
GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.
If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.
