About the Role
Palavicini Professional Services Ltd operates within professional services, client support, business coordination, project delivery, and operational service management.
We are seeking a Client Delivery Manager to oversee client service workflows, coordinate project activity, support internal teams, and help ensure reliable delivery across business service operations. This role is ideal for an organised professional with experience in client services, project coordination, business operations, consulting support, or professional service delivery.
Why Join Us?
Professional Services Environment
Work within a structured company that values clear communication, accuracy, and dependable client support.
Mid-Level Management Opportunity
Take ownership of client delivery workflows, project updates, reporting, and service coordination.
Career Growth
Develop your experience across client management, operations, stakeholder communication, and service improvement.
Meaningful Business Impact
Help improve client satisfaction, strengthen internal processes, and support continued business growth.
Key Responsibilities
- Manage client delivery workflows, service requests, and project coordination tasks
- Coordinate with clients, internal teams, vendors, and business stakeholders
- Monitor project timelines, task progress, service quality, and operational updates
- Prepare reports, meeting notes, client summaries, and workflow documentation
- Support issue resolution, process improvement, and service delivery planning
- Assist with team coordination, resource tracking, and performance monitoring
- Maintain accurate records and follow company procedures
- Support strong client relationships through clear and professional communication
What We Are Looking For
Experience
- Experience in client services, professional services, project coordination, business operations, consulting support, or service delivery
- Previous team coordination or supervisory experience is preferred
- Experience working with business clients, vendors, internal departments, or service delivery teams is an advantage
Skills
- Client delivery management
- Project coordination and workflow planning
- Stakeholder communication and follow-up management
- Reporting, documentation, and process improvement
- Service quality monitoring and issue resolution
- Team coordination and task management
- Strong organisation, accuracy, and problem-solving skills
Education
- Bachelor’s degree in Business Administration, Management, Operations Management, Communications, Marketing, or a related field is preferred
- Professional certifications in project management, service management, business analysis, operations management, or client relationship management are an advantage
Pay: £42,000.00-£58,000.00 per year
Benefits:
- Company pension
- Employee mentoring programme
- Life insurance
- Private dental insurance
- Private medical insurance
Work Location: In person
