About the Role
We are a Chelmsford-based mortgage advice company looking for an experienced Mortgage Administrator to join our team.
This is a fantastic opportunity for someone with strong mortgage administration experience who is looking for excellent work-life balance, attractive working hours and a key role within a growing business.
Working just 20 hours per week (£19.23 per hour), Monday to Friday, from 10am to 2pm, you will play an important part in supporting our mortgage advisers and ensuring they can spend more of their time doing what they do best — speaking with new and existing clients.
What You'll Be Doing
Your responsibilities will include:
- Submitting regulated mortgage and protection applications
- Managing applications from submission through to completion
- Liaising with lenders and keeping up to date with application progress
- Providing clear and timely updates to clients
- Understanding and interpreting lender updates and communicating these effectively
- Answering incoming telephone calls and assisting clients where appropriate
- Helping advisers complete mortgage capacity reports
- Managing general mortgage administration and ensuring cases progress efficiently
- Taking ownership of administrative tasks so our advisers can focus on client relationships and new business
About You
We're looking for someone who already has hands-on experience in mortgage administration and understands the mortgage application process.
You'll ideally have:
- Previous experience working in a mortgage administration or adviser support role
- Experience submitting regulated mortgage and protection applications
- Good knowledge of the mortgage application process and lender requirements
- Excellent communication and organisational skills
- The confidence to speak directly with clients and lenders
- Strong attention to detail
- The ability to work independently and manage multiple cases
- A proactive approach and a genuine desire to make life easier for the advisers and clients you support
Why Join Us?
This role is designed to make a real difference.
By taking ownership of the day-to-day administration, you'll allow our advisers to spend more time speaking to new and existing clients, building relationships and generating new business, rather than being tied up with time-consuming administrative tasks.
In return, we offer:
- £20,000 per annum
- Monday–Friday, 10am–2pm
- A highly attractive 20-hour working week
- A friendly and professional working environment
- A key role within an established Chelmsford-based mortgage advice business
- The opportunity to become an integral part of our team
If you're an experienced mortgage administrator looking for a role that offers great hours, a competitive salary and the opportunity to make a genuine impact, we'd love to hear from you.
Pay: Up to £20,000.00 per year
Benefits:
- Financial planning services
- Free parking
Work Location: In person
