Location: Aylesford, Kent ME20 7NY
Working hours: Full time, 40 hours per week, Monday to Friday
Contract type: Permanent
An exciting opportunity has arisen for a Head of Logistics to join the Operations team at Fixfast.
Reporting to the Operations Director, the Head of Logistics will lead and manage the logistics team at our site in Aylesford; ensuring the efficient storage and movement of goods and the timely delivery of products to customers.
The successful candidate will have proven experience in leading and developing teams within a fast-paced logistics, warehouse or supply chain environment. They will also have proven ability to work cross-functionally, alongside strong budget and cost control management. Experience with warehouse automation and robotics (such as automated picking systems) is highly desirable.
A qualification in Continuous Improvement, a relevant Health & Safety certification (IOSH/NEBOSH), or a logistics/supply chain qualification would be advantageous, though not essential.
Key responsibilities:
Team Leadership & Development:
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Recruit, train, and develop a high-performing and motivated logistics team
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Provide guidance, coaching, and support to enhance individual and team performance
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Foster a culture where individuals clearly understand performance expectations and take pride in achieving daily success
Organisation & Efficiency:
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Set clear operational standards and drive a culture of continuous improvement
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Stay informed on logistics trends and implement appropriate technologies and equipment
Compliance and Governance:
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Ensure sufficient resource and capacity planning to meet fluctuating customer demand
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Promote a strong Health & Safety culture in collaboration with the CI & H&S Manager
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Ensure all equipment is maintained to a high standard for safe and efficient operation
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Ensure compliance with all relevant regulations, including transport and export requirements
Commercial & Operational Performance:
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Support internal and external audits
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Manage logistics costs including labour, freight, and storage budgets
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Identify and deliver cost-saving and efficiency initiatives
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Support demand planning and capacity forecasting
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Continuously improve logistics processes to increase speed, accuracy, and efficiency
Systems & Data:
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Own and optimise warehouse management systems (WMS/ERP)
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Use data and KPIs to drive performance improvements
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Produce regular performance reports for senior leadership
Cross-functional Collaboration:
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Contribute to key business improvement and development projects, both leading initiatives and supporting cross-functional delivery
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Work closely with Procurement, Sales, and Customer Service teams to improve service levels
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Act as an escalation point for logistics-related issues impacting customers
Goods Out:
- Ensure accurate, on-time picking, packing, and dispatch of all customer orders in line with OTIF targets
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Establish effective communication processes between logistics, sales, and customer service teams
Goods In:
- Ensure accurate and efficient booking-in and put-away of all supplier deliveries
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Maintain clear communication processes to escalate supplier or delivery issues promptly
Goods Control:
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Ensure accurate and timely movement of goods within the warehouse
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Maintain effective stock storage and location practices
Fixfast, a proud family-run business, has just celebrated its 50th anniversary with a continued commitment to innovation, excellence and market-leading technology. Recently relocated to modern premises in Aylesford, we are well-positioned to support our ongoing growth and ambitious future objectives. Joining the Fixfast team comes with numerous benefits, including complimentary food provisions, a company-wide bonus scheme, a robust pension plan, private healthcare, a cycle-to-work scheme, and the privilege of working in a caring and supportive environment.
To view the full Job Description email [email protected]
To apply, please submit your CV and Supporting Statement
