Job Summary
We are seeking a dedicated and professional Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional service while managing administrative tasks efficiently. This role is crucial in ensuring the smooth operation of our medical practice and enhancing the patient experience.
Working Hours Monday 1.30pm-6.30pm, Tuesday 1.30pm-6.30pm, Thursday 1.30pm-6.30pm & Friday 1.30pm-6.30pm
Duties
- Greet patients warmly upon arrival and assist them with check-in procedures.
- Manage appointment scheduling, including booking, rescheduling, and confirming patient visits.
- Maintain accurate patient records and ensure confidentiality in compliance with data protection regulations.
- Answer phone calls promptly, addressing inquiries and directing calls to appropriate staff members as necessary.
- Monitor e-mail accounts and patient prescription requests.
- Coordinate communication between patients and healthcare providers to facilitate optimal care delivery.
- Maintain a clean and organised reception area, ensuring all materials are stocked and accessible.
Experience
- Previous experience in an office or administrative role is preferred, ideally within a medical or healthcare setting.
- Strong organisational skills with the ability to multitask effectively in a fast-paced environment.
- Excellent verbal and written communication skills, with a focus on providing outstanding customer service.
- A compassionate approach to patient care, demonstrating empathy and professionalism at all times.
If you are passionate about contributing to a positive healthcare environment and possess the required skills, we encourage you to apply for this rewarding position as a Medical Receptionist.
Job Type: Part-time
Pay: £13.50 per hour
Benefits:
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
Work Location: In person
