Partington’s is family-owned and operates Holiday Parks across Lancashire, the Lake District and Yorkshire Dales plus Walterz Entertainment Centre near Blackpool. Established over 80 years ago, and offering Holiday Home ownership and short break holidays in an extensive range of accommodation. Partington’s also offer caravan touring holidays and seasonal touring pitches at several Parks.
We are recruiting for a skilled Supervisor to support the management team at Walterz Entertainment centre. The successful candidate will have experience in a fast-paced environment, ensuring the highest standards of food and beverage customer service quality are maintained. This role is perfect for someone who excels at communicating with others in a professional manner to ensure a high quality of customer service is provided to our guests; our vision is ‘to make every day feel like a holiday’.
Role: Supervisor
Location: Walterz Entertainment Centre
Hours: Likely to be 35 hours per week
Salary: £14.35 per hour
Role overview
- Ensure the accuracy of the bar floats
- To dispense and serve food and drinks as required
- Ensure excellent front of house service, allocating and supporting team members for efficiency
- Opening and locking up, ensuring closure at the correct times and end of day tasks are complete and documented
- Motivate the team to upsell products, packages and events
- To address any customer complaints in a timely and professional manner
Benefits include:
· Birthday Treat - Additional day annual leave
· Wellness programmes
· Team Member awards
· Loyalty leave
· Bonus schemes
· One in six weekends without rostered shifts (if applicable) / where possible
· Ongoing training and development
· Refer a friend and Great Ideas schemes
· Team events
· Use of leisure facilities across the Parks
· Discounted food
· Employee discount off holidays with the Partington Group
· Employee discount at Walterz Entertainment Hub
· Employee discount - Local Attractions Discount Scheme
· Pension scheme
· Uniform provided
Requirements:
- Proven experience as a Bar Supervisor within the hospitality / entertainment / food and beverage industry.
- Tech confident and able to assist with online bookings and game setup/ malfunctions. Additional training will be provided.
- Able to produce right to work documentation (e.g. passport or birth certificate & NI document)
- Strong communication skills, both verbal and written, to liaise with team members and guests effectively.
- Ability to work under pressure in a fast-paced environment while maintaining attention to detail.
- Be aged 18 or over in order to sell alcohol
Pay: £14.35 per hour
Benefits:
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
Application question(s):
- Are you aged 18 or over to sell alcohol? (essential)
- Briefly tell us about your relevant experience to support your application
- How will you reliably commute to FY3 0AX?
- Do you know anyone who works for The Partington Group?
- Are you able to work every Friday and Saturday night?
Work Location: In person
