Property Coordinator
Kingston-on-Thames (4 days in office, 1 day from home)
37.5 hours per week
Crew Clothing Company was founded in Salcombe in 1993. Today Crew is a great British brand, and our success lies in our authentic passion for producing great looking, well-made clothes. We now have more than 130 stores and a thriving website, and the business continues to grow.
Our people are at the heart of our company. With a passion for exceptional service, and a love for our product, our team is dedicated to offering the best customer experience – nothing is too much trouble.
Purpose of the role:
To support the business by developing and managing a multi-disciplinary property function covering acquisitions, disposals, renewals, maintenance, construction and estate management. Ensure to drive business performance, profitability and manage all statutory obligations.
Responsibilities:
Acquisitions:
- Identifying and procuring a pipeline of new sites ensuring their quality will embrace both business and brand;
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Identifying and negotiating potential sites, working with retained and non-retained agents as well as landlords and developers to create new site opportunities
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Seeking off market opportunities proactively through own enquiries;
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Undertaking site visits throughout the UK, review and appraise suitable opportunities and negotiate and agree possible terms;
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Ensure all sites secure all necessary consents – licensing planning, etc.
Maintenance:
- Deliver a well maintained environment for customers and employees and provide a customer forward service for the existing estate;
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Having responsibility for the tender, mobilisation and management of contractors for both hard and soft services, setting KPIs and SLAs and monitoring their performance against set criteria
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Developing and implementing a reactive maintenance and preventative maintenance programme;
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Agreeing rates and service level agreements with all contractors;
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Managing the in-house system from work being logged through to sign off of work completed;
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Ensuring all work and maintenance are in line with brand design standards;
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Providing management reports and KPI reports to the business;
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Ensuring planned maintenance visits and statutory testing is in place.
Estate Management:
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Proactively manage the existing portfolio to deliver value;
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Proactively manage the extensive lease expiry program including managing the store closure process upon exit;
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To oversee the negotiation and management of rent reviews and lease renewals (including the documentation of nil uplift reviews), in line with strict performance targets, managing external consultants where necessary;
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Proactively manage the estate for opportunities to re gear leases where commercially appropriate;
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Manage dilapidations claims aggressively challenging these to secure the best possible settlement and ensuring dilapidation costs are minimised;
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Manage the groups’ legal advisors on lease renewals through conveyancing and litigation process and stay abreast of changes in legislation;
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Regular store/ town visits to identify issues and keep abreast of developments.
Key Skills & Experience:
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Ideal 3+ years’ experience in a Property role or similar with both strategy and commercial experience
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Strong knowledge of retail market & property
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Strong literacy and numeracy skills
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Good communication skills and high attention to detail
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Sound skills and understanding of basic Microsoft Office Productivity Suite (Word, Excel)
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Ideal IWFM, IOSH or NEBOSH qualification
