Waldorf Astoria London - Admiralty Arch is seeking a Plumber to join the pre-opening team for this highly anticipated new luxury hotel opening later this year.
This is a unique opportunity for an experienced luxury hospitality leader to join the founding team and help shape the guest experience at this landmark hotel.
Located at the end of The Mall opposite Buckingham Palace, Waldorf Astoria London – Admiralty Arch will feature 100 elegant rooms and suites and 17,500 sqft of private residences. The hotel will open with two signature restaurants - Coreus by Clare Smyth and Café Boulud by Daniel Boulud - bringing together two of the world’s most celebrated Michelin-starred chefs. Guests will also enjoy a world-class spa, state-of-the-art fitness facilities, and a collection of grand event spaces, including a ballroom for up to 320 guests.
Waldorf Astoria Hotels & Resorts is Hilton’s flagship luxury brand, known for its timeless elegance, iconic properties, and sincerely elevated service that delivers bespoke, once-in-a-lifetime experiences in the world’s most sought-after destinations.
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2026
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A World of Rewards
Complimentary, nourishing meals provided while on duty
Exceptional development programmes, designed to support and accelerate your growth at every stage
Opportunities to make a meaningful impact through our industry ‑ leading Corporate Responsibility initiatives
Team Member Travel Programme, offering exclusive discounted stays and 50% off food & beverage
High street savings through Perks at Work
28 days’ holiday, including bank holidays, rising to 33 days with length of service
We are looking for hospitality professionals who are passionate about delivering an exceptional fives star guest experience, consistently upholding the worldclass service standards recognised by Forbes.
Here's what you'll do during a typical day:
As a Plumber, you will play a vital role in maintaining the hotel’s infrastructure to the highest standards of luxury, safety, and operational excellence. You will be responsible for the installation, maintenance, and repair of plumbing, heating, and air ‑ conditioning systems, always ensuring a seamless and refined Guest and Member experience. This role also requires prompt emergency response and effective collaboration with external contractors.
- Executing the installation and maintenance of high‑quality plumbing fixtures, including sanitaryware and luxury fittings, with exceptional attention to detail
- Installing, servicing, and maintaining heating systems to ensure consistent comfort and reliability throughout the property
- Fitting and maintaining domestic and operational appliances across guest and back‑of‑house areas
- Installing, inspecting, and maintaining air‑conditioning systems to the exacting standards of an ultra‑luxury environment
- Liaising with approved contractors and supporting bathroom installations, renovations, and enhancements
- Responding promptly and discreetly to emergency maintenance situations, ensuring minimal disruption to the guest experience
- Conducting daily inspections across the hotel to proactively identify, resolve, and prevent potential issues
- Diagnosing, maintaining, and repairing all plumbing and related systems with technical expertise and foresight
- Cultivating trusted, professional relationships with internal stakeholders and external partners
- Ensuring all fixtures, fittings, and systems are maintained in immaculate and safe condition, taking immediate and appropriate action when required
- Supporting special projects and bespoke assignments as directed by hotel leadership
Ensuring monthly safety inspections are completed with rigor and that relevant team members are fully trained and compliant with company and statutory standards
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What are we looking for?
Plumbers serving Hilton brands represent the hotel at all times and work collaboratively with fellow Team Members to deliver an exceptional guest journey. To succeed in this role, you will demonstrate the following attributes, behaviours, and qualifications:
- S/NVQ Level 3 in Plumbing or Domestic Plumbing
- A highly professional, composed, and solutions‑focused approach
- An unwavering commitment to exceeding guest expectations through service excellence
- Impeccable grooming and presentation befitting a luxury hotel environment
Flexibility and resilience to adapt within a dynamic, high‑standards operation
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It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Strong communication skills, exercised with discretion and clarity
- Ability to perform effectively under pressure while maintaining composure
- Confidence to work independently with accountability and precision
- Previous experience within a luxury or ultra ‑ luxury hotel, private residence, or premium hospitality setting
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
