Job Overview
We are seeking an energetic and organized GP Receptionist to join our healthcare team! In this vital role, you will be the friendly first point of contact for patients and visitors, ensuring a smooth and welcoming experience. Your proactive approach will help manage appointments, handle administrative tasks efficiently, and support the overall functioning of the medical practice. This position offers a dynamic environment where your excellent communication skills and attention to detail will make a real difference in patient care.
Duties
- Greet patients and visitors warmly, creating a positive first impression
- Manage appointment scheduling and coordinate patient flow to optimize clinic efficiency
- Answer incoming phone calls promptly, providing accurate information or directing inquiries appropriately
- Maintain accurate patient records and update information in the practice management system
- Handle administrative tasks such as filing, data entry, and processing correspondence
- Assist with billing procedures and insurance documentation as needed
- Ensure the reception area remains tidy, organized, and welcoming at all times
Experience
- Previous office experience or administrative experience is highly desirable
- Strong communication skills with a friendly, professional demeanor
- Ability to multitask efficiently in a fast-paced environment
- Proficiency in using office software and practice management systems
- Attention to detail and accuracy in handling sensitive information
This role is perfect for motivated individuals eager to contribute to a caring healthcare environment. If you thrive on helping others and enjoy working in a lively team setting, we’d love to hear from you!
Pay: £12.71 per hour
Expected hours: 25.0 per week
Benefits:
- Casual dress
- Company pension
- Employee discount
- Free flu jabs
- Free parking
- On-site parking
Work Location: In person
