32 hours in the temporary hub Mon-Fri 9-5
21 hours in permanent (hours to be discussed)
Job Summary
We are seeking a dedicated Banking Hub Assistant to support daily operations within our banking hub. The ideal candidate will assist with customer service, transaction processing, and general administrative duties. This paid position offers an excellent opportunity to gain experience in financial services and develop foundational skills in banking operations. The role requires a professional attitude, attention to detail, and the ability to work efficiently in a fast-paced environment.
Responsibilities
- Greet customers warmly and direct them to appropriate banking services
- Assist with cash and non-cash transactions, including deposits, withdrawals, and account enquiries
- Support the processing of payments and cheque handling with accuracy
- Maintain organised records of transactions and customer interactions
- Provide basic information regarding banking products and services
- Uphold confidentiality and security standards at all times
- Collaborate with team members to ensure smooth daily operations
- Assist with administrative tasks such as filing, data entry, and updating customer records
Requirements
- Previous experience in financial services or customer service is advantageous but not essential
- Basic maths skills for handling cash transactions accurately
- Strong organisational skills and attention to detail
- Excellent communication skills and a professional demeanour
- Ability to work well within a team and independently when required
- Flexibility to adapt to changing priorities within the banking environment
This role is suitable for individuals eager to develop their understanding of banking operations while contributing positively to our customer-focused team.
Job Types: Full-time, Part-time
Pay: £12.71-£13.71 per hour
Work Location: In person
