We’re looking for a confident, organised and proactive Customer Service Advisor to join our growing office team at Vapor Clean Ltd.
This is not just answering phones.
You'll be managing technician diaries, turning customer enquiries into booked appointments, following up quotations, processing payments and ensuring customers receive an excellent experience from first contact to booking.
If you enjoy speaking to people and keeping things running smoothly, you’ll thrive here.
What You’ll Be Doing:
- Answering incoming calls & website enquiries
- Booking jobs and managing technician diaries
- Taking card payments
- Following up quotes and outbound calls
- Sending confirmations and contracts
- General admin support
About You
- Has customer service experience.
- Is confident on the phone.
- Has strong computer skills (Outlook, Word and Excel).
- Is able to multitask in a busy office.
- Enjoys finding solutions and taking a proactive approach.
What We Offer:
- £13.45 per hour (Real Living Wage Employer)
- Additional performance bonuses.
- 28 days holiday (pro rata)
- Annual pay review
- Staff & family discount
- Free on-site parking
- Regular staff social events throughout the year
- Early finish on Fridays
Working Hours & Pay
· Monday to Thursday: 8:30am – 5:30pm
· Friday: 8:30am – 3:00pm
· Pay: £13.45 per hour (Real Living Wage)
If you’re organised, motivated and enjoy working in a professional but friendly environment, we’d love to hear from you.
Apply with your CV today.
Pay: £13.45 per hour
Benefits:
- Company events
- Employee discount
- On-site parking
- Referral programme
Ability to commute/relocate:
- Weston-super-Mare BS22 7YU: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
