Cafe and Shop Assistant
About us:
Foyers Community Stores Ltd
Foyers Community Stores & Café—formerly known as Foyers Stores and Waterfall Café—has been at the heart of the local community for over 125 years, serving residents and visitors in the village of Foyers and the surrounding area.
The community officially took ownership of the business following a long and dedicated process to secure its future. This successful community buyout was made possible through funding from the Scottish Land Fund and the Stratherrick and Foyers Community Trust, ensuring that this vital local service, including the Post Office, was saved from permanent closure.
The project was led by local charity Boleskine Community Care, who secured funding and guided the acquisition process. The charity now owns the building and leases it to Foyers Community Stores & Café, enabling the business to continue operating sustainably at the heart of the village.
Job Summary
We are seeking a friendly and organised Cafe and Shop Assistant to join our team. This role involves providing excellent customer service, managing daily operations, and supporting the smooth running of our café and retail space. The ideal candidate will be enthusiastic, well-presented, and capable of working efficiently in a fast-paced environment.
Weekday and weekend work availability essential
Duties
- Greeting customers warmly and providing attentive service throughout their visit
- Providing support to the Kitchen Manager and Shop Manger as required
- Making tea and coffee for customers (full training provided)
- Taking orders accurately and efficiently, ensuring proper upselling of products where appropriate
- Handling cash transactions, processing payments, and giving correct change using basic maths skills
- Maintaining cleanliness and organisation of the café and shop areas in accordance with health and safety standards
- Restocking shelves, organising merchandise, and assisting with visual merchandising to enhance product appeal
- Answering customer enquiries via phone or in person with professional phone etiquette
- Managing time effectively to ensure prompt service during busy periods
- Assisting with inventory checks and stock management to ensure availability of products
- Supporting promotional activities and participating in merchandising efforts to increase sales
Skills
- Strong communication skills for engaging with customers confidently and clearly
- Organisational skills to manage multiple tasks efficiently
- Excellent time management to prioritise duties during busy periods
- Basic maths skills for handling cash transactions accurately
- Ability to work well within a team as well as independently when required
- Good phone etiquette for handling enquiries professionally
- Upselling techniques to promote products effectively and maximise sales potential
- We value organised, proactive individuals who take pride in their work and enjoy creating a welcoming atmosphere for all visitors.
Please email:
[email protected]
Job Types: Full-time, Part-time
Pay: £13.45 per hour
Benefits:
- Casual dress
- On-site parking
Work Location: In person
