Foyers Community Stores
Foyers highlands
IV2 6XU
Cafe and Shop Assistant
Job Summary
We are seeking a friendly and organised Cafe and Shop Assistant to join our team. This role involves providing excellent customer service, managing daily operations, and supporting the smooth running of our café and retail space. The ideal candidate will be enthusiastic, well-presented, and capable of working efficiently in a fast-paced environment.
Weekday and weekend work availability essential
Duties
- Greeting customers warmly and providing attentive service throughout their visit
- Providing support to the Kitchen Manager and Shop Manger as required
- Making tea and coffee for customers (full training provided)
- Taking orders accurately and efficiently, ensuring proper upselling of products where appropriate
- Handling cash transactions, processing payments, and giving correct change using basic maths skills
- Maintaining cleanliness and organisation of the café and shop areas in accordance with health and safety standards
- Restocking shelves, organising merchandise, and assisting with visual merchandising to enhance product appeal
- Answering customer enquiries via phone or in person with professional phone etiquette
- Managing time effectively to ensure prompt service during busy periods
- Assisting with inventory checks and stock management to ensure availability of products
- Supporting promotional activities and participating in merchandising efforts to increase sales
Skills
- Strong communication skills for engaging with customers confidently and clearly
- Organisational skills to manage multiple tasks efficiently
- Excellent time management to prioritise duties during busy periods
- Basic maths skills for handling cash transactions accurately
- Ability to work well within a team as well as independently when required
- Good phone etiquette for handling enquiries professionally
- Upselling techniques to promote products effectively and maximise sales potential
- We value organised, proactive individuals who take pride in their work and enjoy creating a welcoming atmosphere for all visitors.
Please email:
[email protected]
Job Type: Part-time
Pay: £13.45 per hour
Benefits:
- Casual dress
- On-site parking
Work Location: In person
