About Birmingham City University
At Birmingham City University, we are a diverse and inclusive learning community of over 31,400 students from more than 120 countries. We aim to become an exemplar anchor institution, creating and sharing knowledge for a better and more inclusive society. We are committed to providing a transformational educational experience, supporting world-class research, and fostering a collaborative and supportive working environment for our staff.
Recognised as one of the UK’s Top 250 employers (Financial Times & Statista), we pride ourselves on being a place where colleagues feel valued, supported, and able to grow their careers while contributing to the success of our students and communities.
Our student demographic reflects the rich cultural and ethnic diversity of Birmingham itself, with a significant proportion of students from minoritised ethnic backgrounds and the majority of our home students coming from the West Midlands. This diversity is a strength, and it calls for a workforce that is equipped to challenge deficit narratives and thinking — those assumptions that position students from underrepresented groups as lacking rather than recognising their assets, strengths and potential.
By embracing this perspective, we aim to create an environment where all students and colleagues can thrive, and where our work contributes positively to the social, cultural and economic life of Birmingham and beyond.
Role Summary
Birmingham City University is a large and diverse place to study right in the heart of the city and we currently have an exciting opportunity for a Recruitment Events Assistant to join our team.
We are looking for someone with a background in events, who is passionate, detail orientated and organised to slot into our innovative and forward-thinking team.
Support the work of a team that oversees in-person and virtual events to promote BCU to prospective students, alongside supporting with off campus engagement at higher education recruitment fairs. The role may also include involvement with other events throughout the year, notably student recruitment activities such as Clearing operations.
Support the planning and delivery of the University’s corporate recruitment events – Open Days, Offer Holder Days, campus tours and postgraduate events, including liaising with internal Schools, departments and external organisations as necessary.
Key Responsibilities
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Schedule and coordinate events including making bookings, liaising with event organisers, contributors and attendees to ensure details of events are clearly understood and communicated.
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Provide general support, trouble shooting and assistance to help with 'on-the-day' issues and ensure events run smoothly as directed by the Recruitment Events Manager.
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Work with a range ofof internal and external stakeholders involved in major university recruitment events and liaise with them where directed by the Recruitment Events Manager or Officers.
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Deliver high-quality support for off campus events, including UCAS, WhatUni and postgraduate fairs.
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Support the Recruitment Events Manager and Officers to ensure that multiple, often large scale, activities and events are able to run simultaneously, prioritising appropriately, and managing workload.
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Helping to ensure the necessary staffing levels of student ambassadors for events organised.
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Aid the Student Ambassador Co-ordinator to plan and carry out the training and supervising of student ambassadors in advance of and during events.
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Working with Marketing colleagues to ensure that all delivered material is of a consistently high standard.
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Assist in ensuring the effective delivery of virtual and hybrid events, including for international audiences.
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Assist in ensuring the effective delivery of business critical Student Recruitment activities, such as Clearing.
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Ensure that appropriate risk management processes are operational within own areas of responsibility.
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Any other duties commensurate with the post as required by the Recruitment Events Manager.
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Assist and support the wide range of activities undertaken within the Department in support of student recruitment, including open days, offer holder days, business/community events, Clearing and the production of marketing collateral.
Requirements
Managing people and resources
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Supervise and brief student ambassadors at events
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Support the management of event budgets and activities
Communication
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Communicate complex information to a wide variety of audiences in order to influence, achieve change where necessary and achieve results.
Teamwork and collaborative working
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Ensure that teams and colleagues across the wider University work effectively together.
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Maintain a network of internal and external contacts.
Initiative, problem solving and decision making
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Provide advice on issues affecting student recruitment across the University.
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Resolve operational problems affecting the delivery of activities.
Work environment
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Be aware of the risks in the work environment and their potential impact on their own work and that of others.
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Ensure that appropriate risk management processes are operational within own areas of responsibility.
Further Information
If you want to be part of a team shaping the future of the team, we’d love to hear from you.
For an informal discussion about the role, contact Leah Pemberton at [email protected]
Why not take a look on the interactive map that shows the facilities across campus.
The appointed candidate will normally be employed through our subsidiary company BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to enter the LGPS scheme will be able to do so and will be employed by Birmingham City University directly.
Why work for us
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Work–life balance – Generous leave and hybrid working (role dependent).
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Career development – Opportunities to grow, develop and progress your career.
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Reward and wellbeing – Competitive pay, pension, a health cash plan, wellbeing support and a wide range of staff benefits.
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Inclusive culture – A supportive, diverse environment where everyone belongs.
