Hotel in Hounslow Central looking Part-Time Receptionist (Part time & Night Shifts)
We are looking for a reliable and friendly Part-Time Receptionist to join our team. The role includes both day and night shifts on a rota basis.
Shift Details
- Day Shift: Between 7:30am – 11:30pm
- Night Shift: 11:30pm – 7:30am
- During overnight shifts, staff are provided with suitable sleeping facilities and are expected to sleep for most of the shift. Staff must remain on-site and be available to assist guests if required.
Main Duties
- Checking guests in and out
- Managing emails and online bookings
- Monitoring and adjusting room rates in line with local competitors
- Assisting with guest requests and providing excellent customer service
- Keeping communal areas clean and tidy
- Cleaning rooms after housekeeping hours when guests check out late
Requirements
- Must be confident using computers
- Knowledge of Microsoft Excel and Outlook required
- Training will be provided for using Booking.com systems
- Good communication and customer service skills
- Reliable, flexible, and able to work independently
- Previous reception or hospitality experience preferred but not essential
If you are hardworking, organised, and enjoy working with people, we would love to hear from you.
Job Type: Part-time
