As our client base expands, we are seeking a highly organised and proactive Administrator to support contract delivery, documentation, workforce coordination, and client communication.
This role is ideal for someone who is detail‑driven, confident liaising with multiple stakeholders, and experienced in managing contract‑related workflows.
Role Overview
The Contract Coordinator will be responsible for coordinating all contract‑related activity, ensuring services are delivered on time, within scope, and to a high standard. You will support ongoing contracts by managing schedules, liaising with sites and teams, maintaining documentation, and ensuring compliance with SLAs and internal procedures.
This role includes a mix of administrative duties, communication with internal and external stakeholders, quality control processes, and supporting operational teams.
Key Responsibilities
Planning & Monitoring
- Create, agree, and maintain work schedules; monitor daily progress, and keep PPMs up to date using JobLogic system
- Communicate schedules and changes to all relevant teams and sites and deployment of jobs to teams using JobLogic.
- Track critical-path information and ensure timely delivery.
- Identify variations affecting schedules and adjust accordingly.
- Develop and implement contract management and administration procedures.
- Organise and order consumables and materials for projects
Client Relations & Liaison
- Act as the main point of contact for clients on contractual matters.
- Resolve client concerns or disputes, including escalations from site supervisors.
- Provide advice regarding contract procedures and obligations.
- Attend site meetings and represent the company as required.
- Prepare contract completion documentation, including Service Manuals.
- Prepare and issue photographic reports and certificates on job completions
Operations & Workforce Coordination
- Ensure availability of adequate labour resources while managing costs.
- Support site managers with technical and operational queries.
- Assist with recruitment, induction, and compliance with health & safety procedures.
- Conduct performance reviews for direct labour force and provide feedback.
Quality Control & Compliance
- Monitor work quality through audits, checklists, and photographic evidence.
- Coordinate snagging lists, revisits, and client sign‑off.
- Maintain contract records and documentation including correspondence, changes, and status reports.
- Ensure compliance with company procedures and SLAs.
- Support contract close‑out, renewal, or extension processes.
Health & Safety
- Provide necessary H&S documentation such as RAMS.
- Identify training needs and arrange required courses with management.
Other Responsibilities
- Support continuous professional development and maintain working knowledge of TR19, DW172, and HSG258 guidelines.
- Perform additional duties when required to support contract and business goals.
Skills & Experience
Essential
- 3 years Experience in contract administration, coordination, or a similar role.
- Strong organisational skills and ability to prioritise a busy workload.
- Excellent written and verbal communication skills; confident and articulate phone manner.
- Ability to build strong working relationships with clients and colleagues.
- Ability to prepare clear reports and maintain detailed documentation.
Desirable
- Experience using Joblogic or similar job‑tracking software.
- Experience in service‑based industries, operations, or compliance.
Pay: £14.00-£17.00 per hour
Work Location: In person
