Temporary Customer Service Advisors – (Gateshead)
We’re recruiting enthusiastic Customer Service Advisors to support a fast-paced, high-profile campaign launching in October.
This short-term role is ideal for those who thrive in a busy, customer-focused environment and enjoy delivering excellent service across phone and email channels.
The Role
- Location: Gateshead contact centre
- Hours: Monday to Friday, 9:00am – 5:00pm
- Duration: Approximately 3 months
- Start Date: Training to begin by 5th October
- Rate of Pay:£12.94 per hour.
What You’ll Be Doing
- Handling inbound calls and emails from customers, providing prompt and friendly support
- Managing queries efficiently, using multiple systems and dual screens
- Ensuring every interaction reflects high standards of professionalism and empathy
- Adapting quickly to campaign-specific processes and systems
What We’re Looking For
- Proven customer service experience
- Strong communication skills, both verbal and written
- Confidence using IT systems and navigating multiple screens
- A willingness to learn and adapt to new processes quickly
If this is a role that is of interest to you Apply now to register your interest and be considered for one of our upcoming intake.
