JOIN US
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL
Located in the vibrant Botanic area of Belfast, House Hotel Belfast is a stylish boutique hotel offering contemporary design, bold personality, and exceptional guest service. With individually designed bedrooms and a popular restaurant and bar, our hotel attracts leisure guests, city breakers and corporate travellers alike.
We pride ourselves on delivering a personalised guest experience in a relaxed yet high-quality environment — and our housekeeping team plays a vital role in bringing that experience to life.
OUR BENEFITS
You will have access to a benefits package we believe truly works for our people:
- Discounted hotel room rates for you and your friends & family
- An additional day's holiday for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- And much much more!
A DAY IN THE LIFE OF A HOUSEKEEPING MANAGER AT HOUSE HOTEL
What you'll be doing...
- Lead and inspire the housekeeping team to maintain the boutique, high-design standards House Hotel is known for.
- Oversee the daily housekeeping operation, ensuring all guest rooms and public areas are immaculate and ready on time.
- Carry out detailed quality inspections to ensure every room reflects the hotel’s personality and premium finish.
- Recruit, train and develop team members, fostering a positive, supportive and accountable team culture.
- Prepare rotas aligned with occupancy levels, ensuring productivity targets and payroll budgets are achieved.
- Manage linen, amenities and cleaning supply stock levels, maintaining cost control and reducing waste.
- Ensure compliance with health & safety and cleanliness regulations at all times.
- Work closely with Reception and Maintenance to ensure a seamless guest journey from arrival to departure.
- Respond professionally to guest feedback, resolving any issues swiftly and effectively.
- Continuously look for opportunities to improve efficiency, sustainability and service standards.
WHAT WE NEED FROM YOU
- Proven experience as a Housekeeping Supervisor or Housekeeping Manager within a hotel environment.
- A passion for boutique hospitality and delivering exceptional presentation standards.
- Strong leadership skills with the ability to motivate, coach and develop your team.
- Excellent attention to detail and pride in delivering spotless results.
- Good financial awareness, including labour management and stock control.
- Strong organisational and communication skills.
- A hands-on, lead-by-example approach.
- Flexibility to work weekends and peak trading periods.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us.
Job Type: Full-time
Pay: £14.50 per hour
Benefits:
Work Location: In person
