The West Hants Club is seeking a friendly, enthusiastic and customer-focused Bar & Catering Assistant to join our Hospitality Team.
This is a varied and rewarding role where you will help deliver exceptional service to our members and guests across our bar, restaurant and catering operations. You will be part of a supportive team, ensuring every customer enjoys a welcoming and enjoyable experience.
Key Responsibilities
Customer Service
- Provide a warm and professional welcome to members and guests.
- Take and serve food and drink orders efficiently and accurately.
- Respond to customer enquiries and resolve issues promptly and professionally.
- Deliver excellent customer service at all times.
Bar Operations
- Prepare and serve a range of alcoholic and non-alcoholic beverages.
- Maintain high standards of cleanliness and presentation within the bar area.
- Replenish stock and assist with stock control as required.
- Comply with all licensing regulations and health and safety requirements.
- Clear and clean tables, chairs and surfaces.
- Monitor and maintain glassware supplies, including operating the glass washer.
Catering Support
- Serve food to members and guests in accordance with service standards.
- Assist with the set-up and breakdown of events, buffets and functions.
- Ensure food and beverages are presented and served to the highest hygiene and quality standards.
Cash Handling
- Process cash and card transactions accurately.
- Balance tills and maintain accurate sales records at the end of each shift.
Cleaning & Maintenance
- Keep all bar and catering areas clean, safe and well-presented.
- Complete daily, weekly and monthly cleaning schedules.
- Report equipment faults and maintenance issues to the appropriate manager.
Teamwork
- Work collaboratively with colleagues to ensure smooth day-to-day operations.
- Assist with the induction and training of new team members where required.
- Contribute positively to team meetings and departmental initiatives.
About You
We're looking for someone who:
- Has previous experience within a bar, restaurant, hospitality or catering environment (preferred but not essential).
- Has excellent customer service and communication skills.
- Enjoys working as part of a team.
- Can remain calm and organised in a busy environment.
- Is reliable, flexible and willing to work evenings, weekends and bank holidays as required.
- Takes pride in maintaining high standards of cleanliness and presentation.
Training & Development
Full training will be provided, making this an excellent opportunity for someone looking to develop a career in hospitality.
Benefits
- Complimentary staff lunch in qualifying shifts
- Uniform tops provided
- Company pension scheme
- Access to and use of selected Club facilities, in accordance with the Staff Benefits Guide
- Free on-site parking
How to Apply
Please submit your CV and a covering letter outlining your suitability for the role.
Applications will be reviewed by the Department Manager. If you are shortlisted, you will be contacted to arrange an interview. If you do not hear from us following your application, we thank you for your interest in The West Hants Club and wish you every success in your job search.
Application Deadline: 14th of August 2026
Job Type: Full-time, Permanent
Work Location: In person
Applicants must be 18 years of age or over and have the right to work in the UK.
Data Protection (GDPR)
The West Hants Club will process personal information provided during the recruitment process in accordance with UK GDPR and applicable data protection legislation. Information will be used solely for recruitment purposes, stored securely and retained only for as long as necessary. Applicants have rights regarding their personal data, including the right to access, rectify and request deletion of their information.
Equality, Diversity & Inclusion
The West Hants Club is committed to creating an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from all suitably qualified individuals and make recruitment decisions based solely on skills, experience and suitability for the role. We are committed to providing equal opportunities and do not tolerate discrimination of any kind.
Pay: £22,568.00-£26,437.00 per year
Benefits:
- Company pension
- Discounted or free food
- Free parking
- Gym membership
- On-site gym
- On-site parking
Work Location: In person
