Connect to your Industry
Elevate your career as a Senior Manager within our expanding SAP Change & Training team. In this impactful role within our SAP Delivery Services Market Offering, you will leverage your significant consulting expertise, industry knowledge, and change and training skills to lead the analysis of complex challenges, formulate insightful recommendations, and drive successful outcomes for diverse clients across all industry sectors. Beyond client delivery, you will significantly contribute to practice development, enhancing our capabilities and mentoring colleagues.
Connect to your career at Deloitte
Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.
Connect to your opportunity
This Senior Manager role is primarily focused on independently managing Change Management and Training workstreams within SAP transformation programmes. While operating with senior oversight, you will effectively shape and own both deliverables and workstreams and take responsibility for the quality and the proactive escalation of risks and issues, demanding a strategic blend of expertise across three interconnected areas:
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Developing and implementing comprehensive change and training strategies to drive successful adoption, including leading sub-workstreams to ensure sustainable user adoption of SAP transformations.
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Prioritising and managing transformation enablement considerations across multiple SAP project workstreams, ensuring change and training activities are seamlessly integrated into broader programme plans.
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Leveraging practical experience across one or more SAP functional areas (e.g., Finance, Supply Chain, HR) to inform and shape effective change and training strategies and solutions.
A deep understanding of SAP programme dynamics is crucial for delivering high-quality enablement solutions and embedding these activities effectively within broader project plans. We seek consultants who employ creative, data-driven approaches to achieve practical objectives.
Connect to your skills and professional experience
You will possesses exceptional interpersonal and communication skills, demonstrating a keen ability to understand stakeholder motivations and concerns. You are adept at engaging diverse audiences, building consensus towards common goals, and articulating complex messages clearly, while employing strong critical thinking to navigate and overcome resistance to change.
You are a proactive leader, comfortable challenging the status quo and introducing innovative approaches to drive positive behavioural shifts. Your proven track record includes building and maintaining robust client and project team relationships, establishing credibility, and instilling confidence.
We value candidates who consistently deliver high-quality outcomes across varied client scenarios, even in high-pressure, time-critical environments. This role requires deep skills and experience across the following areas:
Change Management Leadership:
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Developing and implementing comprehensive change strategies, including impact assessments, stakeholder engagement, and communication plans to drive adoption and mitigate resistance.
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Proven experience in recognised change management methodologies (e.g., Prosci ADKAR) and designing and facilitating workshops.
Training Expertise:
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End-to-end management of training, from needs analysis and strategy development to designing, developing, and delivering engaging traditional and digital learning programmes.
- Skilled in facilitating training for diverse audiences (in-person/virtual), evaluating effectiveness, and proficient in learning technologies and platforms.
Project Management & Communication:
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Ability to manage multiple workstreams and priorities within a project environment.
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Excellent written and verbal communication skills, with strong interpersonal abilities to build rapport and influence stakeholders.
Certifications & SAP-Specific Expertise:
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Certified in recognised Change Management (e.g., Prosci ADKAR, ACMP) methodologies, or working towards certification with significant applied knowledge.
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Demonstrated experience in large-scale SAP implementation or transformation programmes with a strong understanding of SAP system landscapes and their impact on user roles and processes
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Working knowledge of SAP Activate delivery methodology and how Change Management and Training integrates into this.
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Proficiency with user adoption and training tools (e.g., WalkMe, Articulate 360, Synthesia).
Connect to your business - Technology and Transformation
Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters.
Enterprise, Technology and Performance
Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That’s where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations.
Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.
Connect with your colleagues
“We genuinely support each other in everything that we do. It’s a team where people grow together, learn from one another, and are encouraged to step up. If career development and progression matter to you, this is absolutely the team you want to be part of.”
Our hybrid working policy
You’ll be based in London or Manchester with hybrid working.
At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.
Our commitment to you
Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.
We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.
Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.
Connect to your next step
A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.
Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
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