We are a team dedicated to caring for both our patients and each other. If you are a like minded person who shares our values and are interested in finding out more about the split role of Care Co-Ordinator/Accounts Officer within our organisation, please apply for the post having read through the Job Descriptions below.
We are looking for a professional, caring and hard working individual who can deliver excellent customer service whilst embracing our values and following our policies and procedures.
As part of the interview process shortlisted candidates will be invited to join us for a ‘taster session’ with our admin team before being invited for interview.
Interested parties wishing for more details are welcome to call Amanda Cunningham (Office Manager), Michelle Jones (Practice Manager) for an informal chat on 01626 888877 .
The purpose of the role is:
Care Co-ordinator(18hrs):
· Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
· Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
· Undertake a variety of administrative duties to assist in the smooth running of the practice
· Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies
Accounts Officer (10hrs):
>To provide high quality and timely financial processes according to practice procedures
>Provide support with Financial enquiries from Practice Leads and patients
>To manage the accounts payable invoices, ensuring accuracy, maintaining a database.
>Download any non paper invoices, and follow the above procedure
>Statement reconciliations
>Collate all invoices in preparation for the monthly pay run by the Office Manager
>Raise required invoices for rental charges
>Raise required invoices for provided NHS services i.e. clinics >Raise invoices for required recharges i.e. INR supplies >Submit solar panel readings and monitor payments.
>Raise patient related invoices i.e. private fee’s
>Raise appropriate invoices to external companies i.e. Insurance medicals >To monitor accounts receivable, maintaining a database. >To provide credit control procedures to outstanding invoices >To prepare the banking for each relevant account.
>To reconcile the cash register as per practice protocol
>To reconcile the petty cash as per practice protocol
>To compile all relevant documentation for the monthly bookkeeping visit.
>To claim for NHS reimbursable fee’s, i.e. rates, water
>To support the clinical and non clinical team in stock ordering
>To provide annual stock take figures
>Annual review and update of private fee’s including travel services
>Monthly activity returns as required e.g. Extended Access, PPA >Responding to email, telephone and other format enquiries as required.
>To adhere to timescales and key performance indicators.
>Work flexibility to meet the demands of the role. This may occasionally mean working on a cross site basis and out of hours.
>Comply with all Practice policies and procedures, such as Mandatory training, Health and Safety, Risk Management, Confidentiality, Information Governance, Equal Opportunities, Equality and Diversity, Information Management and Security.
>Carry out any other duties and responsibilities appropriate to the post and as directed.
Closing date: Monday 31 August 2026
Taster Session dates - Tuesday 8 September 2026
Interview dates: Thursday 10 September 2026
Pay: From £12.71 per hour
Benefits:
- Company pension
- Private dental insurance
- Private medical insurance
Work Location: In person
