The Company
Sapphire Property Management are located within Colchester and manage 84 developments and over 4,500 units. These comprise of residential developments, estates and a mixture of both. Most of our clients are Residential Management Companies.
Job Overview
We are seeking an organised and professional Property Manager to work within our Property Manager team. The successful candidate will manage a portfolio that will encompass a mixture of blocks of flats, houses and estates and will report to our Head of Property Management whilst maintaining high standards of Property Management and Customer Service, ensuring client satisfaction.
This role offers an excellent opportunity for individuals with strong administrative and customer service skills and a passion for Property Management to contribute to a dynamic team.
Ideally the candidate will be qualified to at least ATPI but we will also consider candidates that are training or willing to train towards this.
Duties
The candidate must be familiar and able to demonstrate the following (but not limited to):
- Managing a portfolio of developments
- Financial management, including setting and agreeing budgets
- Hosting AGM and Directors meetings
- Conducting site visits
- Creating tickets for work orders and managing maintenance enquiries
- Creating and maintaining client relationships
- Understanding and implementing Health and Safety or other legislative requirements
- Able to build up and maintain excellent relationships with directors
Skills Required
- A full, clean driving licence is essential
- Excellent customer service skills
- Excellent organisational skills with the ability to manage multiple priorities effectively
- Outstanding phone etiquette and communication skills
- Previous experience in Property Management
- ATPI Qualified or working toward
- Ability to work independently and as part of a team with a professional attitude
This role is ideal for motivated individuals eager to develop their career within Property Management sector.
Benefits:
- Company car
- Free on-site parking
- 21 days holiday allowance plus bank holidays
- Christmas shutdown
- Annual company events
- Support and training in relevant industry qualifications
Pay: £30,000.00-£38,000.00 per year
Benefits:
- Company car
- Company events
- Company pension
- Free parking
- On-site parking
Application question(s):
- How many years Property Management experience do you have?
- Do you hold a full, clean driving licence?
- What are your salary expectations for the role?
- When are you looking to start a new position?
- PRE SCREENER QUESTION: A major water leak from a communal area has damaged two flats. One affected leaseholder threatens legal action and refuses to pay their upcoming service charge due to the disruption.
Please outline your immediate step-by-step action plan to address the maintenance emergency, manage the upset leaseholders, and handle the service charge dispute.
Work Location: In person
