Job Ref: DAL5695
Branch: Clayton Hotel Chiswick
Location: Clayton Hotel Chiswick, London (West)
Salary/Benefits: Competitive Salary, Excellent Benefits
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 11/08/2026
Closing date: 11/09/2026
Kickstart your career with us at Dalata Hotel Group! This role offers a fantastic opportunity for growth and development in the vibrant hospitality sector. Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you.
We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group!
Reporting directly to the Meetings Events Manager, you will be responsible for maximising the sales potential and achieving the meeting room sales budget of the hotel.
Benefits
- Free employee meals on duty
- 50% Off FB in all properties
- €/£60 employee rate on rooms for all Dalata-owned hotels
- 30% off the Friends Family rate
- Extra AL day for every year worked (5 extra days to a maximum of 5 days)
- Employee Assistance Programme.
- Pension access (Ask your HR Manager for local pension information)
- Development Opportunities through our Dalata Academy- support your career journey
- Staff Appreciation Initiatives, fun team-building activities and regular charity events
Your Job:
- Handle inquiries related to Meetings Events through telephone, email, and web platforms.
- Complete inquiry forms and send quotations, followed by contracts for each business opportunity.
- Accurately process, distribute, record, and file all sales correspondence, including contracts, quotations, confirmations, and cancellations, and ensure appropriate follow-up.
- Meet all client needs and manage accounts for all meeting room and event clients.
- Post all meeting room charges and issue receipts to clients.
- Monitor competitor meeting room offerings.
- Conduct weekly telesales to acquire new business opportunities.
- Manage and maintain up-to-date databases.
- Provide weekly and monthly reports on account performance and general activity.
- Act as the Health and Safety representative for the sales office during monthly meetings.
- Demonstrated excellent organisational skills and attention to detail.
- Experience with the Opera System is desirable but not essential.
What You Will Need:
- 1-year previous event sales or coordinating experience in a hotel or venue is advantageous but not essential
- Experience with Opera System is advantageous but not essential
- Experience within the hospitality industry is advantageous but not essential
- Experience working with customers
- An excellent command of the English language
- Possess the ability to see an opportunity and act on it to secure revenue for the Hotel.
- Strong selling and interpersonal skills.
About Us
Dalata Hotel Group – We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany the Netherlands, and we’ll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.
Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.
Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.
At Clayton Hotel Chiswick, everything we do is a little more personal.
Whether that’s getting to know you a little more or in the small gestures that make your stay that bit more memorable. We’re always dedicated to experiences that are all about you. Located on the Chiswick High Road, it’s a place that has everything from food, culture and entertainment. If you want to see even more of London, we’re conveniently located just by Gunnersbury Underground Station which connects you across the city. Marrying contemporary design with stylish interiors, our 4-star hotel offers 11 sophisticated conference spaces, all flooded with natural daylight and fully accessible. We are just 20-minutes to London Heathrow, via the M4 motorway, and 20-minutes into central London.
